House Manager/Butler

SUMMARY:
Our client is seeking an experienced, hands-on Butler / House Manager to act as the principal representative within a prestigious private residence. This role works closely with the existing household team, including housekeepers, estate staff, the financial manager, chef, and maintenance and gardening teams.
This is a live-in position with accommodation provided.

POSITION INFO:
Location: Southern Suburbs, Cape Town

Position: Permanent | Live-in

Key responsibilities

• Oversee the day-to-day running of the household and supervise domestic staff
• Lead by example and assist with household duties when required
• Plan staff schedules and ensure high housekeeping standards
• Prepare and oversee formal table settings and silver service for dinners and events
• Care for silverware, fine china, antiques and delicate fabrics
• Identify maintenance issues, obtain competitive quotations and coordinate contractors
• Manage household budgets, expenditure and accurate monthly record keeping
• Source and vet suppliers in collaboration with the estate team
• Coordinate travel arrangements, reservations and guest hospitality
• Welcome and attend to in-house guests residing on the estate
• Assist with the care and travel compliance of household dogs, including vaccinations and documentation
• Compile detailed weekly progress reports, including photographs where required
• Attend senior staff meetings and contribute to the smooth operation of the estate

Minimum requirements

• Proven experience as a Butler and/or House Manager within a luxury private household
• Exceptional references and a high level of integrity
• Strong leadership and staff management ability
• Excellent English communication skills
• Experience with formal dining etiquette and silver service
• Sound administrative, budgeting and organisational skills
• Ability to work independently and use initiative
• High attention to detail with a professional, discreet and confidential approach
• Valid driver's licence with confidence driving luxury vehicles
• Comfortable living on the property and working within a collaborative household environment
• Genuine love for animals, particularly dogs

Key personal attributes

• Impeccable presentation and manners
• Highly adaptable and resilient under pressure
• Proactive with the ability to anticipate household needs
• Respectful, trustworthy and able to maintain absolute confidentiality
• Willing to be hands-on whenever required