SUMMARY:
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POSITION INFO:

Hotel Sales Executive

This role is responsible for managing relationships with tour operators, travel agents and key trade partners to drive room revenue across the Village n Life portfolio.

The Role

As Hotel Sales Executive you will identify, develop and manage trade relationships that contribute to occupancy and revenue targets across the Village n Life portfolio. You will serve as the primary point of contact for assigned trade partners, ensuring consistent engagement, product training and commercial alignment.

Key Responsibilities

Build, maintain and grow relationships with travel agencies, tour operators and assigned trade accounts
Achieve monthly and annual sales targets through proactive account management
Conduct product training sessions and presentations at trade partner premises
Host site inspections and property visits for key trade partners
Develop tailored proposals and rate negotiations aligned to revenue objectives
Segment trade accounts based on production and growth potential
Maintain in-depth knowledge of all Village n Life properties, sub-brands, facilities and services
Provide regular updates to trade partners regarding promotions, renovations and enhancements
Collaborate with Marketing to develop trade-specific collateral and campaigns
Represent Village n Life at trade shows, industry events and familiarisation trips
Ensure CRM records are accurate and updated with all interactions, agreements and bookings
Prepare contracts, addendums and trade agreements
Maintain web and WETU platforms with accurate property information
Distribute mailers to the trade database
Generate monthly and quarterly sales reports including revenue, room nights and performance trends
Analyse competitor activity and market shifts to inform sales strategy
Support product development initiatives aligned to trade market needs
Assist in resolving trade-related complaints and service queries
Work operational shifts where required

What We’re Looking For

Grade 12 or equivalent
Diploma or degree in Business, Marketing, Hospitality Management or related field preferred but not mandatory
Minimum 3 years’ experience in sales or business development, ideally within hospitality
Understanding of business-to-business sales
Opera knowledge advantageous
Strong verbal and written communication skills
Above average efficiency in Microsoft Excel.
CRM proficiency is advantageous
Valid driver’s license and own roadworthy vehicle
Knowledge of the golf and or wellness industries advantageous
Proven sales and negotiation skills
Strong relationship-building ability with a consultative sales approach
Ability to manage long sales cycles and nurture key accounts
Destination and market knowledge
Detail-oriented with strong administrative capability
Target-driven with the ability to analyse data and identify growth opportunities
Team player with a proactive and solution-focused mindset

What We Offer

Competitive remuneration aligned with experience
A role with real operational influence across the group
Exposure to multiple hospitality business units
Supportive leadership and a collaborative team environment
Long-term growth within the Village n Life group

If you have not heard from us within two weeks, please consider your application unsuccessful. We appreciate your interest and thank you for taking the time to apply.

Job Locations: Camps Bay

Job Categories: Sales

Job Types: Full-time

Experience Levels: Mid-level

Job Properties: Group Services