Hotel Room Attendants x2

SUMMARY:
Position: Hotel Room Attendant
4* Hotel - Bantry Bay, Cape Town

POSITION INFO:
We are seeking a dedicated Hotel Room Attendant to join the housekeeping team and ensure the highest standards of cleanliness, comfort, and presentation for all guest rooms and public areas. The successful candidate will play a key role in maintaining the hotel’s luxury standards and contributing to an exceptional guest experience.
Critical Criteria (Requirements)

• Minimum 1–2 years’ experience in housekeeping or room attendant roles, preferably in a 4★ or higher hotel
• Basic education or equivalent; hospitality or housekeeping qualification advantageous
• Strong attention to detail and pride in maintaining high standards
• Ability to work independently and collaboratively as part of a team
• Good time management, organizational skills, and professional attitude
• South African citizen with a valid ID

• Room Cleaning & Maintenance – Ensure guest rooms are cleaned, serviced, and maintained according to hotel standards
• Public Area Maintenance – Maintain cleanliness and presentation of corridors, lobbies, lounges, and back-of-house areas
• Guest Service & Experience – Respond promptly and professionally to guest requests and ensure rooms exceed expectations
• Health, Safety & Hygiene – Comply with all hygiene, safety, and chemical handling procedures
• Team Collaboration – Work effectively with housekeeping staff and assist in training when required
• Inventory Control – Monitor and report stock levels for cleaning supplies, amenities, and linen

• Clean and service guest rooms, including making beds, dusting, vacuuming, and sanitizing bathrooms
• Replace amenities, towels, and linens according to hotel standards
• Report maintenance issues, damages, or guest concerns to supervisors promptly
• Maintain cleanliness in public areas, corridors, and back-of-house spaces
• Use cleaning chemicals and equipment safely and according to instructions
• Respond to guest requests for additional items or services in a courteous and timely manner
• Support other housekeeping staff to ensure smooth daily operations
• Assist in training new housekeeping team members when required
• Monitor and handle linen, cleaning supplies, and equipment carefully to prevent loss or damage
• Uphold the hotel’s values of Teamwork, Respect, Innovation, Accountability, Passion, and Integrity

• Must hold a valid South African ID
• Only candidates with relevant housekeeping experience will be shortlisted
• Ensure your CV is 100% updated
• All applicants will attend a virtual introduction interview
• Recruitment aligns with the company’s Employment Equity Plan