Hotel Receptionist

Recruiter:

Hospitality Hire

Job Ref:

CPT000294/AW

Date posted:

Thursday, October 1, 2026

Location:

Cape Town, South Africa

Salary:

10000.00 Monthly

SUMMARY:
Hospitality Hire is recruiting an experienced Hotel Receptionist for an established 4-star hotel in Cape Town, Western Cape.

POSITION INFO:
This opportunity is ideal for an experienced hospitality professional with a strong background in hotel reception and front office operations. The successful candidate will join a busy, guest-focused hotel environment where professional service, attention to detail and efficient front desk operations are essential.
Opera PMS experience is essential for this position.

Minimum Requirements

Minimum 2 years' experience as a Hotel Receptionist or Front Office Agent within a hotel environment
- Previous 4-star or 5-star hotel experience strongly preferred
- Opera PMS experience essential
- Strong knowledge of hotel front office and reception procedures
- Experience with guest check-ins and check-outs
- Confident handling guest enquiries, requests and complaints professionally
- Strong telephone, email and administrative skills
- Excellent verbal and written English
- Professional appearance and guest-focused approach
- Strong organisational skills and attention to detail
- Able to perform effectively in a busy, high-volume hotel environment
- Willing and able to work shifts, weekends and public holidays
- Must be able to reliably commute to Cape Town

The Role
As a Hotel Receptionist, you will form part of the hotel's Front Office team and play an important role in creating a professional, welcoming and efficient guest experience.
Key responsibilities include welcoming guests, managing arrivals and departures, processing check-ins and check-outs, maintaining accurate guest information on Opera PMS, handling guest enquiries and requests, managing telephone and email communication, processing relevant front-office administration and communicating effectively with other hotel departments.

Ideal Candidate
We are looking for someone who understands the standards and pace of a professional 4-star hotel environment.
You should have proven hotel reception and front office experience, be confident using Opera PMS, enjoy engaging with guests and demonstrate a genuine commitment to delivering high standards of hospitality and guest service.
If you have proven Hotel Receptionist experience in Cape Town and strong Opera PMS experience, we would like to hear from you.
Apply online through Hospitality Hire.

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