Help Desk Administrator

Recruiter:

RareCruit

Job Ref:

CPT001158/BR

Date posted:

Wednesday, May 21, 2025

Location:

Capetown, South Africa

Salary:

R10 000

SUMMARY:
An Industry Leading Health and Hygiene Company are looking for an experienced Help Desk Administrator to join their team.

On-site | Permanent | up to R10 000pm | Cape Town

POSITION INFO:
Responsibilities:

Provide an exceptional level of service to all clients.
Direct client calls and queries to the correct department.
Logging of Adhoc ticket for services needed.
Liaison with NCC at head office on all customer tickets and services.
Maintaining Helpdesk Functions; all tickets are to be attended to and closed timeously.
Reported problems and potential client complaints are to be resolved before they become overdue on the system.
Capturing of stores return vouchers.
Checking of daily route slips and administration of routing information.
Developing & maintaining the customer base
Report any delays in the execution of tickets to the Service Manager and General Manager.

Requirements:

Advantageous: 2 years' service-related experience or Call Centre experience.
Matric Qualification.
Excellent communication & telephone skills.
Good command of English.
Excellent customer relationship and customer service skills.
Must be computer literate.
Good administrative abilities.
Time management skills.
Problem solving skills.

Thank you for applying with RAREcruit!

Follow us on social media for the latest jobs, trends and market insight:

Website:

Facebook:

Similar jobs you might be interested in:

Help Desk Administrator
Location: Cape Town
Salary: R10 000
An Industry Leading Health and Hygiene Company are looking for an experienced help desk administrator to join their team.On-site | Permanent | up to R10 000pm | Cape Town
1 day ago

Helpdesk / Technical Support
Location: Cape Town
Salary:
A leading digital company is seeking a helpdesk/Technical Support professional based in Cape Town. The role involves managing inbound and outbound technical calls, overseeing network management, serving as a Manage Engine System administrator, handling ad hoc tasks, and assisting with cost estimation and finance-related matters.
17 days ago

Recruiter (Internal Role – Cape Town Office)
Location: Cape Town
Salary:
14 days ago

Helpdesk Manager
Location: Cape Town
Salary:
A leading digital company is looking for a helpdesk Manager to lead the day-to-day operations of its 24/7/365 technical support desk, providing guidance, mentorship, and effective team management to ensure seamless support delivery.
15 days ago

Receptionist
Location: Cape Town
Salary:
36 days ago

Sales Advisor
Location: Cape Town
Salary:
78 days ago

Insurance Administrator
Location: Somerset West
Salary: Monthly
Leading and national organisation within the financial services industry (investments and life insurance) requires an Insurance administrator for the Somerset West Branch in Cape Town.
7 days ago

Administrator (Internal Role – Cape Town Office)
Location: Cape Town
Salary:
9 days ago

Front Desk Office Administrator
Location: Killarney Gardens, Western Cape
Salary: R12,000 per month
Front desk Office administrator
16 days ago

Front Desk Office Administrator
Location: Killarney Gardens
Salary: R12k Monthly
An established leader in the manufacture and supply of thermoplastic products is seeking a vibrant, well-presented, and confident Front desk Office administrator to join their dynamic corporate team in Killarney Gardens, Cape Town.
17 days ago

Help Desk Administrator

Similar jobs you might be interested in:

Jobseekers

Recruiter

General