HR Controller - Shared Services

SUMMARY:
Purpose of the job: To support the HC Administration Manager in delivering an efficient and effective Human Capital administration service to employees across (South Africa and international), in accordance with Human Capital policies and procedures.

POSITION INFO:

Qualifications and expertise required (Must)

• Matric / Grade 12.
• Diploma or Higher Certificate in Human Resource Management.
• Minimum of 5 years'' experience in Human Resources Administration or payroll within a corporate environment with multiple operating companies.
• Minimum 2 years in a supervisory capacity in Human Resources Administration.
• International exposure within the Human Resource Administration environment will be an advantage.

Required outputs: Functional

• Ensure all input received via the HCSS input channels is evenly distributed across the team and tracked to completion.
• Transact on the Human Capital system and maintain employee records in the prescribed format within the prescribed timeframe.
• Plan, monitor and control bulk admin activities including distribution of work to the team and consolidation of feedback to business.
• Review and quality assure changes/variations within the human capital system and review engagements, terminations and documentation in relation to employee changes on the system.
• Review HC administration data for errors, omissions and inconsistencies for data integrity.
• Provide first line support and advice to business and analyse trends for regular requests to be translated into communication and knowledge nuggets.
• Provide insights to required system change results and test such prior to implementation.
• Update forms and checklists in accordance with HC policy and procedures, and communicate changes to relevant parties.
• Provide input into the creation of HC reports on HCSS metrics, in consultation with HC Administration Manager and HC Reporting Administrator.
• Liaise with auditors during audits to respond to queries and provide information.

Key competencies

• Leadership ability.
• Planning and organizational skills.
• Customer service orientated.
• Safety awareness.
• Ability to work under pressure

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