Debtors Supervisor

SUMMARY:
Unleash Your Leadership Potential: Seize this Opportunity as a Debtors Supervisor!

POSITION INFO:
Are you an adept leader with a keen eye for detail and exceptional organizational skills? My client is currently seeking a diligent Debtors Supervisor to oversee their debtors team and ensure smooth operations of their financial processes. If you're ready to take on a challenging yet rewarding role in a dynamic environment, this opportunity is for you!

This position is based in Johannesburg North.
 
Duties:

Processes and Procedures:

• Ensure timely delivery of documents to clients.
• Verify that all required supporting documents are attached as per client specifications.
• Allocate payments promptly to maintain accurate records.

• Maintain effective communication with both internal and external stakeholders, fostering positive relationships.
• Represent the company in client meetings, demonstrating professionalism and expertise.

• Attend client meetings at their premises to address any concerns or queries.
• Conduct regular meetings with clients alongside the Debtors Controller and CGM.

• Monitor payment adherence to agreed terms, ensuring timely document deliveries.
• Weekly review of age analysis to track outstanding balances and address any discrepancies promptly.

• Resolve queries within a 24-hour time-frame to uphold customer satisfaction.

• Effectively manage the debtors team, including conducting staff appraisals and implementing performance development plans.
• Assist in recruitment, selection, and onboarding processes.
• Ensure compliance with HR procedures and facilitate staff training and development.

• Conduct quality control checks on supporting documents to maintain accuracy.
• Monitor card statements for irregularities and address them promptly.

• Process reversals and declined transactions manually.
• Ensure timely processing of debtors journals to maintain accurate financial records.

• Mitigate financial risks by ensuring compliance and advising clients on interest implications.

• Collaborate with the manager on additional tasks and report any irregularities promptly.
• Support colleagues as needed to ensure smooth operations.

• Monitor adherence to processes and controls, identifying and addressing potential risks.
• Report findings to management and contribute to ongoing improvements.

• Completed Matric
• Completed Degree / Diploma in Accounting or Finance related field
• Minimum of 4 to 5 years’ experience in a similar position