Guesthouse Manager / Kitchen Manager

SUMMARY:
Our client, based just outside George, is seeking a hands-on and experienced Guesthouse Manager / Kitchen Manager to oversee the daily operations of the guesthouse and manage kitchen activities. The successful candidate will be responsible for ensuring excellent guest experiences, maintaining high hospitality standards, coordinating kitchen operations and supporting the smooth running of the establishment.

POSITION INFO:
Description:
Guesthouse management

• Oversee the daily operations of the guesthouse and ensure a welcoming environment for guests.
• Manage guest enquiries, bookings, check-ins and check-outs.
• Handle guest requests, complaints and queries professionally.
• Ensure guest rooms, communal areas and facilities are clean, presentable and well maintained.

• Oversee daily kitchen operations, including food preparation, cooking and food presentation.
• Plan menus and assist with meal preparation according to the establishment’s requirements.
• Manage food stock, inventory, ordering and supplier coordination.
• Monitor food costs, portion control and wastage.

• Supervise and coordinate staff across guesthouse and kitchen operations.
• Prepare staff schedules and allocate responsibilities where required.
• Train and motivate employees to maintain consistent service standards.

• Previous experience in guesthouse, lodge, hotel or hospitality management.
• Proven experience in kitchen management, food preparation or catering.
• Strong organisational and multitasking abilities.
• Excellent customer service and communication skills.
• Good leadership and problem-solving abilities.
• Knowledge of food safety, kitchen hygiene and stock control.
• Ability to work hands-on and manage multiple operational responsibilities.
• Reliable, professional and able to work under pressure.