Guest Relations / Front Office

SUMMARY:
Nestled in a charming setting with breathtaking views, this historic guest house is looking for a GUEST RELATIONS / FRONT OFFICE team member

POSITION INFO:
You will be the first point of contact, ensuring a warm welcome, seamless stay, and lasting memories for all who walk through the doors. If you have a flair for hospitality and a desire to be part of a team that cherishes exceptional service, this might just be the role for you. 

Candidate requirements:

• Matric, and a relevant hospitality qualification would be beneficial
• Previous experience in hotel/lodge operations is essential  
• A valid driver's license and own car will be beneficial (as public transport is not easily accessible) 
• Must have excellent verbal and written communication skills
• Must be computer literate and have solid experience with using a reservations and/or POS system - knowledge of SEMPER is an advantage
• Must be well-presented, friendly, energetic and have a positive demeanour
• Must be guest-focused, be able to take initiative, and think out of the box to solve guest-related challenges
• A dynamic and adaptable candidate, who take a hands-on approach