Position: Club Manager
PURPOSE:
To coordinate and manage the efficient day-to-day management and
operations of the Golf Club
? to ensure that the Golf Course is safe, secure and maintained for the
benefit of the members, visitors and estate residents
? to ensure the financial health of the Golf Club
? to advertise and promote the Golf Club and Clubhouse
? to ensure that laws and statutory regulations are adhered
? to ensure Golf Club rules and estate rules are adhered to
? To manage all Members and visitors liaison, complaints, and
communications.
Brief Outline of Duties
Review daily, weekly, and monthly golf course and golf cart
bookings and submit a Weekly Bookings report to Golf Committee
? Ensure members and visitors encounter excellent hospitality at all
times when receiving service at
? Pro shop
? Golf cart rental
? Administer green fees system
? Governs the handicap system
? Responsible for the Pro Shop Retail operation to include buying
products, managing inventory levels, markdowns, and promotions
? Responsible for the Pro Shop Retail operation to include inventory
counts and cash counts
? Oversees the supervision of the maintenance of golf carts and golf
operations personnel.
? Schedules and chairs regular staff meetings focused on customers,
operations, revenue growth and cost containment
? Addresses member and visitor complaints and resolves problems
immediately, document complaints and solutions in a Complaints
register
? Reviews complaints from members and visitors with employees,
green keeper, and Clubhouse service provider to develop
appropriate corrective action.
? Maintains a close working relationship with the Golf Course Green
Keeper and Clubhouse Service provider to ensure an effective and
fluid operation.
? Maintains a close working relationship with the Golf Course Green
Keeper and Clubhouse Service provider through weekly and
monthly meetings, documenting plans and actions in an action log
? Coordinates plans with Clubhouse Service provider for all food and
beverage needs, on-course food and beverage needs, banquets,
outside events and catering for all golf functions
A FULL JOB SPEC IS AVAILABLE FOR INTERESTED CANDIDATES
