Front Office Administrator - Half Day Position - Durbanville

SUMMARY:
Our client seeks to employ a mature, competent individual as a front office Medical Administrator in Durbanville for a half-day position

POSITION INFO:
Job Specification
Half-day role with flexibility to be able to fill in when necessary when the main receptionist is on leave or sick

Reception
Welcome patients, arriving in a friendly and professional manner
Communicate time delays to manage client expectations
Answering all calls in a professional, courteous, and efficient manner
Take messages and ensure that they are actioned by the relevant person
Maintain the issue logbook for all messages and matters that arise daily
Assist with phone, email, or sms patients with feedback from doctors regarding messages left
Managing the diary, booking patient appointments, and communicating the billing policy to all new patients

General
Assist with updating all patients details and obtain new relevant information
Assist with contacting other doctors to obtain notes and referral letters if needed for a patient’s visit
Assist with obtaining patient results and related correspondence
Assist with processing of patient information on lab forms
Preparing all files for the following day’s appointments
Keeping track of stock and ordering of stock (Pharmacy, Pathcare, and Stationers accounts)
Assist doctor with any admin related/office realted tasks

Minimum Requirements
Matric or equivalent
Experience in a medical practice is essential (3-5 years)
Bilingualism in English and Afrikaans is essential
Flexible - can work full days when required
Driver's Licence and own transport
Exceptionally strong administration skills
IT literate, with proficiency in MS Office, specifically Excel and Word
Professionally presentable
Above-average communication skills (written and spoken)
Above-average numeracy skills and attention to detail
Hands-on attitude
Strong IT skills


Kindly note that by submitting your application for this career opportunity, you agree that Guardian Recruiting may use your application for the purpose of the recruitment and selection of the said position and this information may be shared with the relevant stakeholders in the business.

Please note that only short-listed candidates will be contacted. Clear Criminal and Credit Records are a pre-requisite
Should you not have heard back within a two-week period, please assume that your application was unsuccessful.

All job postings are in accordance with our Client's BEE requirements. Please only send certificates when requested to do so