Front Desk Sales Administrator

SUMMARY:
One of South Africa’s leading Timber Suppliers is seeking a friendly, organised, and customer-focused Front Desk Sales Administrator to join its Ballito branch.

This role is ideal for someone who enjoys working with people, handling sales enquiries, and supporting branch operations from the front desk.

POSITION INFO:
Key Responsibilities:

• Serve as the first point of contact for walk-in customers and incoming calls
• Assist customers with product enquiries, pricing, and sales orders
• Process sales orders, quotations, and invoices accurately
• Handle cash, card, and account transactions in line with company procedures
• Coordinate with the warehouse and operations team to ensure timely order fulfilment
• Maintain accurate sales records and customer information
• Support general administrative and front desk duties
• Ensure the front desk area remains professional and customer-ready at all times

• Matric (Grade 12)
• Minimum of 3 years’ experience in front desk sales, retail sales, or a customer-facing sales role
• Strong communication and interpersonal skills
• Basic computer literacy (Microsoft Office – Word, Excel, Outlook)
• Ability to work in a fast-paced, customer-facing environment
• Knowledge of timber or manufacturing products is an advantage

• Excellent customer service and people skills
• Strong attention to detail and accuracy
• Good organisational and time-management abilities
• Professional, friendly, and confident manner
• Ability to work well within a team