Front Desk Officer

• The incumbent is expected provide excellent service to internal and external customers
• Operate and direct all calls on switchboard
• Receiving and welcoming visitors and customers and contacting the relevant department for assistance
• General office administration
• Receiving and dispatching parcels and envelopes
• Liaise with internal staff/departments by ensuring messages and information is timeously and correctly processed
• Maintains security by following procedures; monitoring logbook
• Assist with any other tasks or duties assigned by the Supervisor as the need arise to ensure exceptional and efficient service
• Assist in keeping the reception area clean and tidy, at all times

Minimum requirements

SKILLS AND KNOWLEDGE