Front Desk Coordinator / Back-up Therapist (Temp)

SUMMARY:
Our client in Wellness and Hospitality Industry is seeking to employ a Front Desk Coordinator / Back-up Therapist to join their team based in Port Elizabeth.

Initial 3-month contract with the opportunity to become permanent.

Exciting Opportunity:
Join a dynamic and forward-thinking team where your skills will make an immediate impact and your career can thrive.

POSITION INFO:
Requirements:

• Minimum 2 years’ experience in a Front Desk, Hospitality or Spa environment.
• Beauty Therapy qualification.
• Practical treatment experience is required.
• Previous Spa Guru/Chidesk experience.
• Must be highly organised and able to multitask.
• Must remain focused, calm and level-headed during busy periods or conflict situations.
• Excellent client service and communication skills.
• Confident communicating with clients in person, telephonically, via WhatsApp and email.
• Computer literate and comfortable with general administration, bookings and payments.
• Good retail and treatment recommendation skills.
• Must be a team player and willing to assist wherever required.
• Must be available to work weekends and shifts as required.

• Welcoming clients and coordinating bookings.
• Perform the following treatments: Massage, Manicures, Pedicures, Body Treatments.
• Deliver high-quality services and maintain professional standards in all treatments.
• Work scheduled shifts and maintained punctuality and reliability.
• Contribute to overall guest satisfaction and spa excellence.