Field Team Controller (Telecommunications)

Recruiter:

Pillango Placements

Job Ref:

PTA002966/TN

Date posted:

Friday, April 26, 2024

Location:

Johannesburg, South Africa

Salary:

15000 Monthly

SUMMARY:
Discover a career that goes beyond mere employment; become an agent of change in transforming lives through technology.

Our client's vision is to enable affordable internet access in the townships, dominate this segment and control the township connectivity ecosystem.

POSITION INFO:
You will be responsible for managing field teams, comprising field team technicians, in a specific area.

This role will encompass (including but not limited to) the following tasks:

Plan tickets for teams every day (project management)
Manage numerous teams and track daily tickets
Manage customer and employee grievances
Sometimes go into the field - liaising with comm pole landlords and users
Quality assurance of field teams’ work
Performance management of field team technicians
Oversee that teams have completed summaries
Close tickets
Vehicle management (rentals, inspections etc.)
Training of field team technicians - when required
Ensure M-files/any relevant system in use is up to date and clean out any backlogs
Maintain Excel sheets and ensure they are up to date / reflect reality
Boost the team morale (team building)
Assist Head of People/Talent Acquisition Manager with recruitment - Field Team Technicians
Collaborate with the Head of Customer Engagement to streamline processes, teamwork, and synergy between management and teams
Managing the booking in and out of tools
Collaborate with the Head of Customer Engagement to develop training material for field teams (interfacing with clients)
Collaborate with the People department on any misconduct or poor work performance-related incidents
Execute general operational duties applicable to your area

Qualifications

Matric, Diploma and or further studies
Experience having worked in installations and maintenance
Experience leading and inspiring a team of passionate individuals
Experience in operations and project management
Computer literate with the ability to work on excel and other internal software

Experience

Minimum of 2-3 years of experience in the telecommunications industry
Entrepreneurial flair and good knowledge of operations management
Sound technical industry knowledge (specific to Wi-Fi or Fibre)
Effective decision-maker and creative problem-solving

NOTE: We ONLY accept online applications. We do not consider direct applications via Whatsapp or email.

The final remuneration package offered by the employer will be determined based on market standards, considering the candidate's qualifications, skills, and level of experience. The employer retains the prerogative to provide a remuneration package that aligns with industry norms and the specific attributes of the selected candidate.

Similar jobs you might be interested in:

Field Team Controller (Telecommunications)
Location: Johannesburg
Salary: 15000 Monthly
Discover a career that goes beyond mere employment; become an agent of change in transforming lives through technology.Our client's vision is to enable affordable internet access in the townships, dominate this segment and control the township connectivity ecosystem.
11 days ago

Field Team Foreman (Telecommunications)
Location: Johannesburg
Salary: 8000 Monthly
Discover a career that goes beyond mere employment; become an agent of change in transforming lives through technology.Our client's vision is to enable affordable internet access in the townships, dominate this segment and control the township connectivity ecosystem.
11 days ago

Journal Controller
Location: Johannesburg
Salary:
Use your knowledge of Finance to do well as a Journal controller. Make sure money tasks are correct and join in on important projects at work. Make your career better by taking on more jobs and looking for chances to move up in your job now.
1 day ago

Journal Controller
Location: Johannesburg
Salary:
Ready to excel in finance? Join us as a Journal controller and make every entry count towards our success!
1 day ago

Debtors Manager
Location: Johannesburg
Salary: 380 000.00
Leverage your financial expertise to excel as a Debtors Manager. Enhance accuracy in financial tasks and actively participate in significant projects within the organization. Elevate your career by embracing additional responsibilities and seizing opportunities to advance within your current role.
4 days ago

Financial Accountant
Location: Johannesburg
Salary: 400 000.00
Seeking a skilled Financial Accountant for a 6-month contract role in Financial Services. Join our client’s team and ensure accurate financial reconciliation for our clients. Apply now!
8 days ago

Hotel Finance Administrator
Location: Johannesburg
Salary: Monthly
voco Johannesburg RosebankNOW RECRUITING - FINANCE ADMINISTRATOR WITH OPERA PMS EXPERIENCEThe Finance Administrator plays a crucial role in supporting the Financial controller by managing routine and foundational accounting transactions. This position ensures accuracy in financial records and collaborates with various departments to maintain professionalism and efficiency across the hotel.
9 days ago

Financial Controller
Location: Johannesburg
Salary: 480000 Annually
As a Financial controller, you will be integral to our leadership team, responsible for managing all financial aspects of our company. You will oversee financial planning, risk management, record-keeping, and financial reporting. Your expertise in the manufacturing sector will help us enhance our financial strategies and processes.
9 days ago

Reconciliation Administrator
Location: Johannesburg
Salary: 500 000 Annually
Become an integral part of my clients commitment to financial accuracy and compliance. Apply now to embark on a rewarding career journey!
11 days ago

Benefits Reconciliation Administrator - 6 month contract
Location: Johannesburg
Salary: 450 000
Join my client's team as a Benefits Reconciliation Administrator and be the financial accuracy champion in a dynamic environment!
12 days ago

Field Team Controller (Telecommunications)

Similar jobs you might be interested in:

Jobseekers

Recruiter

General