Field Service Technician

Recruiter:

Sentinel Staffing Services

Job Ref:

CET004199/MO

Date posted:

Monday, September 8, 2025

Location:

Cape Town, South Africa

Salary:

16000

SUMMARY:
Position Purpose
Our client is looking for a Field Service Technician in Cape Town to install, maintain and service a range of electronic and electro-mechanical equipment. The ability to represent the company in a professional manner is essential in maintaining the company’s integrity and ensuring good business relationships with the customers. The successful candidate should be self-motivated and able to work together in a team environment to ensure that problems are resolved speedily and response times are kept to a minimum.

POSITION INFO:
Essential Duties & Responsibilities
To perform this job successfully, the field service technician must be able to perform the following duties

Service and maintain machines in accordance with manufacturer’s specifications
Diagnose and repair faults on equipment
Install equipment – hardware and software - and train operators
Provide on-site support throughout the Western Cape, as required
Client Liaison with the aim to grow business
Ensure that daily customer queries are resolved promptly
Client liaison / customer relations
Telephonic, email or remote connection support for customers
Willingness to travel local and abroad, as and when required
Willing to work after hours if necessary
Perform admin related tasks based on the policies and procedures set by management.
Perform other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Promote a professional appearance and maintain customer relations and company integrity.
Hands on approach to equipment repair
Ability to work under pressure and prioritise issues

Work Experience

Minimum 2 - 5 years’ experience in Electrical/Mechanical Basic

Role requirements

Own reliable transport
Valid driver’s license (code 08)
Passport
Travel Demands: Yes

Education / Qualifications – Proof will be required
Grade 12 or Equivalent
N3
A+

Computer/Technical Skills
Must be computer literate
Proficient with Word, Excel, Outlook, PowerPoint

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