SUMMARY:
Cape Town, Western Cape
POSITION INFO:
Job Title: Audiology Technician
Location: Cape Town, Western Cape
Single shift, 08:00 - 17:00 daily. Weekend work may apply.
About the Organisation:
A leading healthcare provider committed to early screening and preventative diagnostics. The team blends advanced technologiesincluding AI-assisted toolswith compassionate, patient-centric service. This role offers the opportunity to support cutting-edge hearing care in a collaborative and culturally sensitive clinical setting.
Role Summary:
The Audiology Technician is responsible for conducting basic hearing tests, assisting with AI-driven diagnostic procedures, and ensuring a smooth, respectful patient experience. This position supports the early detection of hearing loss and integrates with broader diagnostic services such as radiology and general practice.
Key Responsibilities:
-
Conduct hearing assessments including pure-tone audiometry, otoacoustic emissions (OAE), and tympanometry
-
Prepare patients for hearing tests and explain procedures in clear, accessible language
-
Educate patients on basic hearing health and preventative practices (e.g. noise protection)
-
Assist with AI-supported diagnostics (e.g., dual fluorescence oral imaging), with training provided
-
Calibrate and maintain audiology equipment (e.g. audiometers, OAE devices) to ensure accuracy
-
Manage patient records in digital systems, ensuring POPIA compliance
-
Provide compassionate care and guide patients throughout the testing process
-
Collaborate with general practitioners, radiological technologists, and optometric technicians
-
Schedule appointments and manage patient flow
-
Monitor stock of audiology supplies and assist with inventory
-
Adhere to hygiene and diagnostic quality standards aligned with national health protocols
Qualifications Required:
-
Certificate or Diploma in Health Sciences, Hearing Aid Acoustics, or a related field from a South African institution accredited by HWSETA
-
Training in preliminary hearing tests (e.g., audiometry, OAE, tympanometry) is essential
Experience:
-
1-2 years of experience in audiology, hearing aid dispensing, or allied health settings preferred
-
Proven ability to perform hearing tests and maintain audiology equipment
-
Experience with AI-supported diagnostic tools is advantageous (training provided)
Skills:
-
Technical proficiency in basic hearing assessments and equipment calibration
-
Strong interpersonal and communication skills for patient engagement
-
Competence in digital record-keeping and adherence to POPIA
-
Ability to work efficiently in a patient-facing, fast-paced environment
Core Competencies:
-
Compassionate, guest-centric care aligned with hospitality standards
-
Accuracy in test administration and record keeping
-
Openness to learning and supporting AI-driven diagnostic platforms
-
Cultural sensitivity in diverse patient interactions
-
Strong collaboration with multidisciplinary clinical teams
-
Commitment to continuous learning and staying up to date with diagnostic protocols
Regulatory & Compliance Requirements:
-
Comply with POPIA for secure patient data management
-
Adhere to the Basic Conditions of Employment Act (BCEA):
-
Maintain hygiene protocols and infection prevention standards
-
Support ongoing quality control aligned with Audiology SA guidelines
Working Conditions:
-
On-site role at a diagnostic screening facility, operating daily from 08:0017:00
-
Single shift structure with a 9-hour workday (including 1-hour unpaid meal break)
-
High levels of patient interaction requiring a professional and empathetic demeanor
-
Minimal biohazard exposure, mitigated by strict safety measures
-
Adherence to clinical dress code and hygiene standards required
Salary and Benefits:
-
Entry-level (0-1 year experience): R15,000 - R18,000/month (R180,000R216,000/year)
-
Early career (1-3 years experience): R18,000 - R22,000/month (R216,000R264,000/year)
