Expeditor

SUMMARY:

Job Overview

An opportunity is available for a highly organised and detail-oriented Expeditor to join a structured and process-driven supply chain environment. The successful candidate will be responsible for monitoring and coordinating orders, maintaining accurate records, following up with suppliers and ensuring that required materials and goods are delivered according to agreed requirements and timelines.

This is primarily an administrative, coordination and follow-up position rather than a senior supply chain role. Previous supply chain, procurement, logistics or expediting experience would be advantageous; however, candidates from broader administrative and operational backgrounds with strong organisational and communication skills will also be considered. The successful candidate must be comfortable working within established processes, maintaining accurate administrative controls and consistently following up on outstanding actions.

POSITION INFO:

Key Responsibilities

Expediting & Order Follow-Up

• Monitor outstanding purchase orders and supplier orders to ensure deliveries remain on schedule.
• Follow up consistently with suppliers regarding order confirmations, availability, lead times and expected delivery dates.
• Identify potential delays and escalate issues to the relevant internal stakeholders.
• Maintain accurate records of order status, supplier commitments and expected delivery dates.
• Track outstanding orders through to completion.
• Ensure relevant changes to delivery dates, quantities or order status are accurately recorded.
• Communicate delays or potential supply issues promptly to the relevant departments.

Supplier Coordination

• Communicate regularly with suppliers regarding outstanding orders and delivery requirements.
• Build and maintain constructive working relationships with suppliers.
• Obtain and confirm order information, delivery dates and relevant supporting documentation.
• Follow up on outstanding supplier queries and commitments.
• Assist in resolving routine supplier and order-related discrepancies.
• Maintain professional and effective communication with internal and external stakeholders.

Administration & Process Control

• Maintain accurate and up-to-date purchasing, order and supplier records.
• Capture and update information on relevant systems and spreadsheets.
• Ensure documentation is complete, accurate and properly maintained.
• Monitor outstanding actions and ensure follow-ups are completed within required timeframes.
• Assist with reporting on outstanding orders, supplier performance and delivery status.
• Maintain organised electronic and administrative records.
• Follow established company procedures and internal controls.
• Assist with general procurement, supply chain and administrative duties as required.

Internal Coordination

• Liaise with procurement, finance, warehouse, logistics and other internal departments regarding order and delivery requirements.
• Provide regular updates on outstanding orders and anticipated deliveries.
• Assist internal teams with supplier and order-related queries.
• Ensure relevant information is communicated accurately and timeously across departments.
• Escalate issues requiring management attention in accordance with established procedures.

Minimum Requirements

• Grade 12 / Matric.
• Previous experience in an administrative, coordination, procurement, logistics, supply chain, order processing or similar environment.
• Strong administrative and organisational skills.
• Excellent attention to detail and accuracy.
• Strong follow-up and task-management abilities.
• Good computer literacy and proficiency in Microsoft Office, particularly Excel.
• Strong written and verbal communication skills.
• Ability to work with structured processes and established procedures.
• Ability to manage multiple outstanding tasks and priorities effectively.

Key Competencies & Personal Attributes

The successful candidate will demonstrate:

• Strong organisational and administrative ability.
• A methodical and structured approach to work.
• Excellent attention to detail and accuracy.
• Strong follow-through and persistence when managing outstanding actions.
• Logical and practical problem-solving ability.
• Ability to work consistently within established processes.
• Strong record-keeping and administrative control.
• Excellent communication and interpersonal skills.
• Ability to establish and maintain positive supplier relationships.
• Ability to manage multiple priorities and meet deadlines.
• High level of reliability, accountability and professionalism.
• Ability to work independently while contributing effectively within a team.
• Proactive approach to identifying and escalating potential issues.
• Comfortable performing routine follow-up and coordination activities on a consistent basis.

 

 

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