Events Coordinator

SUMMARY:
Assisting clients in planning and coordinating conferences, weddings, and special events

POSITION INFO:

Because every unforgettable event begins with exceptional planning.

At The President Hotel, every conference, celebration, wedding, and special occasion is an opportunity to create lasting memories. Behind every successful event is an Events Coordinator who brings together people, planning, and precision to deliver seamless experiences from the first enquiry to the final farewell.

As we continue our journey toward luxury, we are looking for a highly organised and detail-oriented Events Coordinator who thrives in a fast-paced hotel environment and is passionate about delivering exceptional client and guest experiences.

If you enjoy building client relationships, managing multiple events simultaneously, and ensuring every detail is executed to perfection, this role is for you.

Minimum Requirements

• Matric Certificate (Grade 12)

• Hotel School Diploma or Hospitality qualification (advantageous)

• Proven experience coordinating conferences, weddings, corporate events, or functions within a large 4-star or 5-star hotel

• Working knowledge of Opera PMS and its functionalities

• Strong computer literacy, including Microsoft Word, Outlook, and Excel

• Excellent organisational and time management skills

• Strong communication and client relationship management skills

• Detail-oriented with excellent administrative ability

• Ability to work under pressure and manage multiple events simultaneously

• Creative problem-solving skills and strong commercial awareness

• Professional grooming and presentation

• CV must be fully updated prior to submission

What You'll Be Doing

• Assisting clients in planning and coordinating conferences, weddings, and special events from enquiry through to completion

• Acting as the primary point of contact for clients throughout the planning process

• Conducting site inspections and presenting event spaces to prospective clients

• Coordinating all event logistics, including venue setup, catering, audiovisual requirements, and supplier arrangements

• Preparing and distributing event function sheets and operational instructions to hotel departments

• Maintaining accurate event calendars, contracts, budgets, invoices, and billing records

• Processing event proposals, quotations, contracts, and client correspondence

• Working closely with Food & Beverage, Kitchen, Housekeeping, Front Office, and Maintenance teams to ensure seamless event execution

• Monitoring event quality, guest satisfaction, and client feedback to continually improve service delivery

• Delivering exceptional client service while supporting The President Hotel's journey toward luxury

Why Join The President Hotel

• Be part of Cape Town's Most Loved Hotel

• Work in a high-volume, professional hotel environment

• Play a key role in our journey toward luxury

• Create memorable experiences for local and international guests

• Work alongside passionate hospitality professionals committed to service excellence

• Competitive salary, company contribution to medical and pension and great team culture