Events Coordinator

SUMMARY:
Hospitality Hire is recruiting on behalf of The President Hotel, Bantry Bay Cape Town, a 4-star hotel, for an Events Coordinator.

About the Role
The President Hotel is on a journey to luxury and they want you on it. Set against the Atlantic Ocean with Lion's Head as their backdrop, their team orchestrates events that guests remember long after they've checked out. If you live for the detail, thrive under pressure, and believe no two events should feel the same, this role was made for you.

POSITION INFO:
Key Responsibilities

Event Planning & Coordination

• Assist clients in planning and customising their events, ensuring their specific needs and preferences are met.
• Coordinate all aspects of event logistics, including venue setup, catering, audiovisual equipment, and transportation.
• Maintain up-to-date event calendars and schedules.
• Prepare and distribute event orders and instructions to their internal departments.

• Serve as the main point of contact for clients throughout the event planning process.
• Respond promptly to client enquiries, requests, and changes to event details.
• Conduct site visits with clients to showcase their event spaces and discuss requirements.

• Maintain accurate records of event details, including contracts, budgets, and billing information.
• Generate and distribute event invoices and reconcile payments.
• Assist in the development of event proposals and contracts.

• Work closely with clients to create memorable event experiences that meet or exceed their expectations.
• Continuously monitor event quality and gather feedback for improvement.

• Matric certificate (minimum requirement)
• Hotel School Diploma (advantageous)
• Fluent in the primary language used in the workplace and by guests

• Proven experience coordinating events in a large 4- or 5-star hotel
• Working knowledge of Opera PMS and its functionalities
• Proficient in MS Word, Outlook, and Excel
• Detail-oriented and diligent
• Decisive and mature
• Target-driven with a creative problem-solving mindset
• A strong team player
• Honest and accountable

• Be part of a hotel team that genuinely cares about guest experience
• Work in a high-volume, professional hotel environment
• Play a key role in their journey toward luxury
• Engage with a diverse international hotel guest base
• Competitive salary, company contribution to medical and pension, and a great team culture