Estate Manager

SUMMARY:
Job Title:  Estate Manager
Location:  Midrand/ Centurion
Remuneration: Dependent on work experience and qualifications

Our client, in the Residential Property Industry, is looking to employ an Estate Manager to join their team in Midrand/ Centurion.

We are looking for your experience in residential estate management, dealing first-hand with Local Municipalities, Service Providers, Body Corporates, Trustees, Tenants, and Owners.
 
Must be professional with exceptional communication skills to be able to communicate effectively with all stakeholders and residents.
The Estate Manager will be required to have a Valid Driver's License and own reliable transport. Live in and around the Midrand and Centurion area.
 
Will be responsible for all documentation related to the administration, planning, and maintenance of the following:

• Estate Business
• Levy Collection
• Monthly Account Payments
• Maintenance
• Security
• Gardening and Cleaning Service
• Conduct Inspection

• Matric with a relevant Business Degree.
• Minimum 5 years of work experience as an Estate Manager
• We are looking for a collaborative team player with a hands-on approach with excellent problem-solving abilities.
• Must have exceptional organisational and communication skills.
• We are looking for strong administrative skills with advanced proficiency in MS Word, MS Outlook, and MS Excel.

POSITION INFO:
Duties & Responsibilities:
Security

• Check the OB (Occurrence Book) from the previous night
• Meet with guards
• Conduct an inspection of guards -dress code, alcohol, and absenteeism 
• Meet with the supervisor
• Conduct training of guards
• Security to share the roster of guards
• Ensure SOPs are visible and easily accessible
• Review and update SOPS
• Conduct a walkabout to assess security risks

• Guard house - checking camera function
• Perimeter Walls
• All Cameras
• All entry and exit gates 2-Big Park; Pedestrian, main entrance and exit
• Boom gates
• Conduct nightly inspection to check all estate lights in working order

• Conduct weekly inspection of activities and service delivery
• Waste Disposal
• Pre-paid Metering vendor

• Onboarding of new tenants and or owners on Click on
• Ensure the resident database is maintained and current with active residents
• Maintain pet register-accurately
• Develop with the Trustee, will develop and implement SOP’s for all estate functions
• Vehicle audit and registration

• Implement restrictions on non-payers as per SOP
• Monitor We-connect U to check compliance with levy payments
• Draft letters to non-payers or late payers
• Ensure that money collected by MyVoltage for late payers is paid to the estate

• Prepare the monthly management account spreadsheet for authorisation by trustees

• Receive requests for assessment for repairs by residents via email
• Grade the issue based on urgency
• Contact vendors to assess and provide quotations
• Quotations approved by trustees with the scope of work attached
• Invoice submitted for payment with a normal payment run

• Convene bi-weekly trustee and EM meetings -set a schedule for the year and circulate
• Send the agenda 24 hours before the meeting to get inputs
• Minutes to be shared within 5 working days of the meeting
• Follow up on action plans
• Action plans to be presented at the next meeting with deliverables