Endoscopy Sales Representative /Technician

SUMMARY:
ENDOSCOPY SALES REPRESENTATIVE / TECHNICIAN
CAPE TOWN
Market Related

Our client is seeking a motivated Endoscopy Sales Representative / Technician with experience in the gastroenterology and surgical field, particularly in selling and supporting flexible and rigid endoscopes, infection control products, consumables and accessories.
Market knowledge, familiarity with theatre and endoscopy suite procedures, and established relationships with hospital staff will be advantageous.

POSITION INFO:
Key Responsibilities:

• Identify new business opportunities and grow existing client accounts.
• Promote endoscopy equipment, accessories and related consumables.
• Build relationships with specialists, nursing teams, procurement departments and biomedical personnel.
• Conduct product demonstrations and provide equipment user training.
• Prepare quotations, follow up on enquiries and achieve agreed sales targets.
• Assist with equipment installation, commissioning and performance checks.
• Diagnose equipment faults and coordinate repairs, servicing and preventative maintenance.
• Provide technical support within manufacturer guidelines and refer complex faults to authorised service providers.
• Maintain accurate sales, service and customer records.
• Follow relevant infection-control procedures when handling equipment.
• Travel to client sites and provide timely after-sales support.

• Grade 12 or equivalent qualification.
• Relevant technical qualification in electronics, electrical engineering, biomedical technology or a related field preferred.
• Previous medical equipment sales and/or technical servicing experience.
• Experience with endoscopy equipment strongly advantageous.
• Ability to explain technical products clearly and identify customer requirements.
• Strong communication, relationship-building and negotiation skills.
• Computer literacy, including Microsoft Office.
• Valid driver’s licence and willingness to travel.

• Technical troubleshooting and problem-solving.
• Commercial awareness and a results-driven approach.
• Professional customer service.
• Attention to detail and accurate recordkeeping.
• Ability to work independently and manage priorities.