Duty Manager (Supply Chain / Logistics)

Recruiter:

Hlabahlosile

Job Ref:

Ulene

Date posted:

Monday, August 11, 2025

Location:

Johannesburg, South Africa

Salary:

Annual salary, Provident Fund

SUMMARY:
To manage the day to day cargo operations by allocating resources to the movement of freight within the Air Cargo network and maintain an on-time performance to ensure safe and efficient operations

POSITION INFO:

Duty Manager

Location: Johannesburg

Minimum Requirements

Education: Diploma in Supply Chain Management or related (NQF Level 5).
Experience: At least 2 years in Airline or Freight industry.
Training:
- Customer Service, Supervisory/Management, Report Writing
- Winfreight (Operations & Finance)
- Regulated Training: Dangerous Goods Cat 6, AVSEC L3, Airside Induction, Live Animals, Lithium Batteries, Infectious Substances, Perishable Cargo, Human Factors, Safety Management Systems
Other: Flexible to work shifts, overtime, and travel nationally. Driver’s License & own car.

Key Skills & Behaviors

Administrative, Planning, Communication, Time Management
Professional, customer-centric, attention to detail, emotional intelligence, self-motivated

Core Responsibilities

Oversee day-to-day air cargo operations, ensure on-time, safe, and efficient workflow
Allocate resources and manage shifts to maintain operational standards
Monitor and enforce safety, security, and quality protocols (e.g., daily security briefings, report incidents, check compliance with hazardous materials, PPE checks)
Lead and develop staff: manage rosters, ensure training compliance, handle employee performance, discipline, and attendance
Maintain excellent customer and supplier service; promptly address and resolve cargo discrepancies or complaints
Conduct inspections of operational equipment and facilities; coordinate repairs and escalate issues
Ensure accurate documentation, compliance with cargo acceptance and processing standards, maintain audit readiness
Keep operational areas clean and organized

Note: Candidates must show compliance management, people leadership, customer service focus, and working knowledge of air cargo or similar regulated environments.

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