Duty Manager

Recruiter:

Karen Tupper Recruitment

Job Ref:

CPT000046/KT

Date posted:

Tuesday, October 27, 2026

Location:

Cape Town, South Africa

Salary:

R15 000 Monthly

SUMMARY:
A 8-room boutique hotel is seeking a reliable, organised and service-oriented Duty Manager to oversee the day-to-day operations. The Duty Manager will ensure smooth daily operations, maintain high standards of cleanliness and service, manage reservations and administration, and provide guests with a welcoming and positive experience.

POSITION INFO:
Key Responsibilities

Oversee the day-to-day running of the boutique hotel.
Manage reservations, bookings and general administration.
Set up and serve breakfast to guests.
Coordinate small group conferencing and related arrangements.
Manage housekeeping operations and conduct regular room and public area inspections.
Ensure all rooms and common areas meet the required standards of cleanliness, presentation and maintenance.
Handle guest check-ins and check-outs professionally and efficiently.
Address guest queries and assist with any concerns to ensure a positive guest experience.
Maintain an organised, welcoming and well-run environment throughout the hotel.

Minimum Requirements & Skills

SA Citizen.
Matric / Grade 12 qualification.
General experience in guest house, accommodation or hotel management.
Preferably reside in the Southern Suburbs in close proximity to Rondebosch
Strong communication, organisational and administrative skills.
Excellent attention to detail and a guest-focused attitude.
Reliable and able to work independently.
Ability to manage multiple responsibilities while maintaining high service standards.
Must be well presented and professional in approach.
Fluent in English, with excellent written and verbal communication skills.
Work shifts, weekends and public holidays.
Own, reliable transport essential.

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