Duty Manager

Recruiter:

Bright Search Recruitment (Pty) Ltd

Job Ref:

JHB003267/BP

Date posted:

Tuesday, July 21, 2026

Location:

Constantia, South Africa

SUMMARY:
The purpose of the position is to communicate with all guests at the property and to provide effective leadership through professional management and encouragement of all subordinates.
Minimum Experience and Qualification Required:

Post matric hotel school qualification
+3 years’ experience in a 5-star hotel or similar environment
Computer literacy including working Opera Cloud Knowledge
Previous leadership role advantageous
Excellent communication skills with a high level of English proficiency
Ability to plan and implement strategic initiatives
Ability to train and develop a team

Be motivated, enthusiastic, and energetic
Be a team player, with a positive attitude
Able to work shifts as well as under pressure

Own transport preferable

POSITION INFO:
Key Performance Objectives:

To manage and oversee the daily operations in the hotel,
Maintaining the required operating and service standard,
Handling and resolving guest queries and complaints,
Guest comment management,
A high level of leadership and motivational skills,
Must be trustworthy and able to work with the hotel and guest money,

Handle email requests in a professional and effective manner,
Handle guest inquiries in a professional and effective manner,

Ensure knowledge of hotel room categories and layout of the property,
Ensure knowledge of different offerings at the property,

Assisting in the management of guest accounts:
Operate the hotel’s Property Management System: OPERA Cloud,
Check guest in upon arrival and check them out upon departure,
Operate the switchboard and direct calls,
Restaurant bookings and hotel reservations
Assisting in the daily operations in the Food and Beverage department during meal periods,
Liaise effectively between departments.

Similar jobs you might be interested in:

Duty Manager
Location: Constantia
Salary:
The purpose of the position is to communicate with all guests at the property and to provide effective leadership through professional management and encouragement of all subordinates.Minimum Experience and Qualification Required: Post matric hotel school qualification+3 years’ experience in a 5-star hotel or similar environmentComputer literacy including working Opera Cloud Knowle...
Today

Duty Manager
Location: Constantia
Salary:
The purpose of the position is to communicate with all guests at the property and to provide effective leadership through professional management and encouragement of all subordinates.Key Performance Objectives:To manage and oversee the daily operations in the hotel,Maintaining the required operating and service standard,Handling and resolving guest queries and complaints,Guest comment manage...
Today

Duty Manager
Location: Constantia
Salary:
The purpose of the position is to communicate with all guests at the property and to provide effective leadership through professional management and encouragement of all subordinates.Key Performance Objectives:To manage and oversee the daily operations in the hotel,Maintaining the required operating and service standard,Handling and resolving guest queries and complaints,Guest comment manage...
Today

Duty Manager
Location: Cape Town
Salary: Market related Monthly
duty managerCape Town – Constantia Winelands: My client, an iconic luxury hotel situated in the Southern Suburbs of Cape Town, is seeking to appoint an experienced and service-driven duty manager to join its professional hospitality team. This role is ideally suited to a confident leader with a passion for exceptional guest service and operational excellence within a luxury hotel environment...
Today

Restaurant & Front Office Duty Manager
Location: Foreshore
Salary: Monthly
Members Club based in Cape Town Foreshore is looking for a Restaurant & Front Office duty manager.
11 days ago

Duty Manager
Location: Stellenbosch
Salary: MR Monthly
Our Client is looking for a duty manager to join their team.
28 days ago

Hotel Duty Manager
Location: Stellenbosch
Salary:
43 days ago

Duty Manager - Delaire Graff Lodges & Spa
Location: Stellenbosch
Salary:
47 days ago

Manager: Duty | George | Permanent
Location: Cape Town
Salary:
63 days ago

Night Manager
Location: Camps Bay
Salary:
Job Title: Night managerLocation: Camps Bay, Cape TownHospitality Hire is recruiting for an experienced Night manager on behalf of a prestigious 5-star boutique hotel in Camps Bay.This is an exciting opportunity for a confident and hands-on hospitality professional who thrives in an independent leadership role. As the senior manager on duty overnight, you will be responsible for ensuring the smoot...
22 days ago

Duty Manager

Similar jobs you might be interested in:

Jobseekers

Recruiter

General