Dutch speaking Travel Representative

Recruiter:

Initiate International

Job Ref:

3549839278

Date posted:

Saturday, August 6, 2022

Location:

Cape Town, South Africa

SUMMARY:
-

JOB DESCRIPTION:

We have an exciting job opportunity for a Dutch speaking Travel Representative to join a prestigious airline brand at their offices in Cape Town, South Africa. This vital position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems. They offer amazing benefits, career advancement, numerous opportunities to visit their international clients and/or one of their global locations for top performers, rewards & recognition – team incentive budget, annual excellence awards, and much more! Join this multi-cultural work environment with colleagues from all over the world today!

Your key job responsibilities as the Dutch speaking Travel Representative in Cape Town, South Africa:

Assist passengers with pre & post flight departure travel-related queries in customer relations department in Dutch & English languages
Work on renowned airline reservations systems & handle outbound voice calls, written correspondence & other multimedia channels daily
Fully paid product and systems training provided
Daily interactions with international passengers with queries and compliments
Required to meet specific key performance indicators and meet expected client service levels

Requirements for this Dutch speaking Travel Representative job in Cape Town, South Africa:

Native/Advanced level in Dutch language: Verbal & Written skills essential
Permanent residence permit or South African ID holders only
Flexibility to work shifts. Weekends may apply
Excellent customer service skills essential. Experience in call centre or travel & tourism industry preferred
Excellent Computer literacy & technical skills
Knowledge & experience on MS Office products & able to work on Windows-based operating systems. Previous experience on travel reservations systems is beneficial
Own transport
No criminal record

If you meet the above requirements for this Dutch speaking Travel Representative job in Cape Town, South Africa, we would like to hear from you!

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