Documentation Controller (Logistics)

Recruiter:

Network Recruitment

Job Ref:

NPr003133/KN

Date posted:

Tuesday, January 13, 2026

Location:

Stellenbosch, South Africa

Salary:

300 000.00

SUMMARY:
Are you a detail-driven logistics professional with a strong understanding of export documentation and tight shipping deadlines? This is an exciting opportunity to join a well-established freight forwarding operation where accuracy, accountability, and service excellence are at the heart of everything they do.

POSITION INFO:

We are looking for a Documentation Controller who thrives in a fast-paced export environment and takes pride in delivering compliant, accurate documentation within strict timeframes.

As the Documentation Controller, you will be responsible for managing end-to-end export documentation processes, ensuring compliance and accuracy across every shipment.

Your Duties Will Include:

Opening shipment files on internal systems and uploading all supporting documentation
Accurately capturing and maintaining consignee and shipment instructions
Ensuring that final file covers are received prior to vessel sailing
Submitting shipping instructions to shipping lines within required deadlines
Preparing, processing, and submitting export documentation including:
- PPECBs
- Phytosanitary certificates
- Certificates of Origin
- EUR 1, Form A, and Cargo Dues
Ensuring that completed documentation is correctly uploaded and available on systems
Maintaining accurate and up-to-date shipment records, including notes on costs and delays
Completing additional invoice instructions, Form 7s, and related documentation within 30 days of vessel departure
Liaising with clients to obtain all required documentation and provide guidance where needed
Communicating with third-party service providers, such as shipping lines, Customs, PPECB, Chambers, and courier partners
Managing documentation exceptions, queries, and escalations efficiently
Adhering strictly to documentation KPIs and service-level requirements
Handling a minimum annual volume of ±600 containers (complexity dependent)

Qualifications & Experience:

Grade 12 (essential)
Diploma in Shipping, Clearing & Freight Forwarding, Logistics, Distribution, or a related field (advantageous)
Minimum 2 years’ experience in Freight Forwarding and Logistics
Proven experience handling export documentation, preferably wine and dry cargo
After-hours availability is essential

Systems & Technical Skills:

Working knowledge of Google Workspace and Excel
Experience with Inttra, Wine Online, and customs procedures
Strong ability to read, interpret, and verify shipping documentation
Fast learner with the ability to adapt to new systems and processes

Traits & Competencies:

Exceptional attention to detail and accuracy
Strong organisational and time-management skills
Resilient and able to perform under pressure
Proactive communicator with a client-service mindset
Able to manage multiple stakeholders in a dynamic, deadline-driven environment
Team-oriented, with the ability to support colleagues when required

Why This Opportunity?:

Join a reputable and established logistics operation in the export market
Work in a professional, structured environment with clear KPIs and accountability
Gain exposure to high-volume, complex export shipments
Opportunity to grow within a specialised freight forwarding team
Stable role within a fast-moving and essential industry

How to Apply:
If you are a meticulous Documentation Controller with export experience and a passion for logistics excellence, apply now.
For more opportunities within Freight Forwarding, Logistics, Supply Chain, and Operations, visit:
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Please Note: Only shortlisted candidates will be contacted within two weeks. Should you not receive feedback, please consider your application unsuccessful. Your profile will remain on our database for future opportunities.

Documentation Controller (Logistics)

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