Doctor Detailing Sales Representative (Rx)

Job Purpose

Key Responsibilities

• Product Detailing & Education
  • Promote and detail Austell's pharmaceutical products to general practitioners, specialists, and other healthcare professionals.
  • Effectively communicate the clinical benefits, indications, and usage of products through one-on-one meetings and presentations.
  • Stay up to date with the latest medical and scientific information relevant to the product portfolio.
• Relationship Building & Territory Management
  • Develop and maintain strong, long-term relationships with healthcare professionals.
  • Plan and conduct regular visits to doctors, clinics, and hospitals in the assigned territory.
  • Identify new opportunities for product promotion and business growth.
• Sales & Performance Monitoring
  • Achieve sales targets and objectives as set by the company.
  • Monitor market trends, competitor activities, and feedback from healthcare professionals.
  • Maintain accurate records of interactions, sales data, and feedback using CRM tools.
• Training & Development
  • Attend ongoing training sessions provided by Austell to stay updated on product knowledge, medical advancements, and sales techniques.
  • Continuously improve presentation, communication, and negotiation skills.
• Compliance & Ethics
  • Adhere to pharmaceutical industry regulations and ethical guidelines.
  • Ensure all promotional activities comply with company policies and medical marketing standards.
• Pharmacovigilance Responsibilities
  • Clearly communicate the safety profile and risk information of products to Healthcare Professionals, ensuring accurate and compliant messaging in line with regulatory requirements.
  • Identify, document, and promptly report any adverse drug reactions (ADRs), product complaints, or safety-related information to the Pharmacovigilance (PV) or Quality Assurance (QA) department in accordance with company procedures and timelines.
  • Collaborate with the PV team to support any follow-up requests related to safety information or ADR reports from Healthcare Professionals.
  • Accurately log medical queries, product-related safety concerns, and customer feedback to the appropriate internal teams for timely follow-up and resolution.
  • Participate in pharmacovigilance training sessions to stay updated on current safety reporting procedures and regulatory obligations.

Minimum Requirements

• Educational Background:
  • A Bachelor's degree in a medical science field (Pharmacology, Biochemistry, Biomedical Science, Microbiology, or related discipline).
• Skills & Attributes:
  • Strong communication and interpersonal skills to engage with healthcare professionals.
  • Ability to absorb and relay complex medical information effectively.
  • Highly self-motivated, goal-oriented, and eager to learn.
  • Excellent presentation and negotiation skills.
  • Ability to work independently while being a team player.
  • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

General working conditions

• Internal Training
• A valid driver's license and willingness to travel within the assigned territory.
• A dynamic, high-energy work environment