Dispatch Coordinator

SUMMARY:
Our client is seeking a Dispatch Coordinator to join their team. This role requires someone with excellent time management and problem solving skills.

POSITION INFO:
Responsibilities:

• Handle customer queries relating to dispatch.
• Organise and communicate with bulk and local outsource deliveries.
• Communicate with customers regarding orders, ETA’s and late deliveries.
• Ensure documentation for transport and deliveries are completed, filed and sent for invoicing daily.
• Communicate roadmap, directions and contact details with customers.
• Prepare vehicle routing for bulk and local deliveries
• Prepare waybills for bulk and local outsource deliveries.
• Assist customers with collections and deliveries as required.
• Check stock to assist pickers and escalate discrepancies to Warehouse Supervisor.
• Organise and communicate with customers for the transportation of returns and credits.
• Assist with MIGO of incoming goods.
• Support with picking, packing and stock counts as required.
• Participate in HSE activities, housekeeping and pro-active reporting.
• Participate in operation excellence and continuous improvement activities.

• Matric certificate.
• 5+ years in a similar role.
• ERP system experience.
• Valid forklift license / driving experience.
• Must be a hands on person.
• Critical thinking skills and ability to work under pressure.
• Excellent numeracy skills and computer literacy.
• Strong time management skills.
• Ability to work in a team environment and independently.
• Must have good communication skills in English and Afrikaans.
• Drivers license.