Direct Sales Consultant – Medical Scheme

SUMMARY:
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POSITION INFO:

Our client is seeking a Direct Sales Consultant to join their team on a permanent basis. The successful candidate will be responsible for delivering excellent service to members, advisors, providers, and suppliers in accordance with prescribed processes.

Functions:

• Deliver excellent service to members, advisors, providers, and suppliers.
• Assist with member engagements and tempo activations.
• Utilise excellent customer service skills, including questioning, probing, listening, establishing rapport, and closing.
• Ensure accurate data entry and typing skills.
• Communicate effectively through written and verbal channels.
• Manage time effectively to meet deadlines and prioritise tasks accordingly.
• Responsibility and accountability for the positioning of the client as the scheme of choice for prospective members within the desired profile and successfully registering the member on the correctly matched option.
• The job must be performed in line with regulations and treating customers fairly.

Skills:

• Proficiency in MS Word, Excel, Office, Outlook, and Internet.
• Strong organisational skills with attention to detail.
• Excellent negotiation skills.
• Bilingual in English and Afrikaans with strong interpersonal communication.
• Team player with a caring attitude.
• Flexible in adapting to changes and management decisions.
• Proficient in problem-solving techniques and record keeping.
• Leadership skills and ability to maintain good interpersonal relationships.

Requirements:

• Grade 12 with Mathematics or Maths Literacy (Mathematics on a symbol E or higher. Maths Literacy on a symbol C or higher)
• FAIS Regulatory Exam 5 for Representatives (to be obtained within 24 months of the date of first appointment (DOFA) as a representative)
• Tertiary qualification e.g. National Diploma or Degree
• Minimum 3 years in a sales position Work Experience
• Strong listening skills to understand and address customer needs.
• Excellent customer service skills, including questioning, probing, listening, establishing rapport, matching, and closing.
• Proficient in data entry and typing.
• Excellent written and verbal communication skills.
• Effective time management skills to handle multiple tasks and deadlines.

Remuneration:

• Competitive salary commensurate with experience.
• Exceptional benefits program including 23 days of annual leave, 8-hour workday with a 30min break, life cover, disability benefits, funeral cover, pension fund, medical aid, and more.
• Office perks: free parking, Wi-Fi, landline phone allowance, on-site gym, subsidized meals, free refreshments, Athletics Club, Pilates, and wellness programs.
• Dynamic team interactions, recognition programs, and incentives.

Join Our Client: Be part of a team that values innovation, quality service, and the well-being of its members. Apply today to contribute to a leading medical scheme's success and make a difference in the lives of many.

Application Process: Interested candidates should submit their CV and cover letter, highlighting their experience related to the job functions and skills listed above to with REF Sales Consultant. If you do not hear back from us within 2 weeks of applying, please consider your application unsuccessful.