Debtors Team Lead

SUMMARY:
Are you an experienced finance professional with a passion for leading teams and improving financial processes?

POSITION INFO:
Job & Company Descriptions
Join a dynamic organization as a Debtors Team Lead, where you will take charge of the full accounts receivable cycle, drive operational efficiency, and play a critical role in maintaining a healthy cash flow.
 
As the Debtors Team Lead, you’ll oversee the day-to-day operations of our accounts receivable function. You'll manage a team of Debtors Clerks, ensure timely invoicing and collections, and implement financial controls to ensure compliance and cashflow integrity. You’ll also engage regularly with senior management to report on outstanding debtors and billing performance.
 
As a Debtors Team Lead you will responsible for the following:
Daily Operations:

• Supervise the invoicing process, ensuring turnaround within 24 hours of validation.

• Monitor and manage insurer invoicing dashboards to prevent delays.
• Ensure all invoicing requirements for various clients (e.g., SIS Assist, ABSA, Bryte) are met daily.
• Oversee allocation and collection efforts across debtor accounts.
• Personally manage collections for high-value accounts.
• Maintain up-to-date records of all cash receipts and debtor accounts.
• Resolve client and internal queries efficiently and professionally.
• Escalate cashflow concerns and assist with reconciling items.
• Onboard new clients by training the team and documenting billing processes.

• Oversee weekly invoicing tasks, including Santam Real Estate submissions.
• Hold team meetings to track progress and address issues.

• Drive month-end readiness starting on the 20th to ensure timely invoicing.
• Submit various financial reconciliations (e.g., PSG, AON, Genric, FNB) on time.
• Meet monthly collection and positive cashflow targets.
• Deliver accurate Debtors Age Analysis with explanations for overdue balances.

• Assist with complex debtor reconciliations and audit preparation.
• Ensure clean, complete, and accurate year-end reporting.

• Ensure professional, timely responses to client queries within 48 hours.
• Maintain strong, courteous, and solution-focused client relationships.

• Set, monitor, and review team targets and performance (daily, weekly, monthly).
• Oversee attendance, leave, and resource planning.
• Ensure proper training, SOP adherence, and effective coverage during absences.
• Conduct quarterly KPI evaluations and performance feedback sessions.