Dealer Training Academy Manager

SUMMARY:
We are seeking a skilled and experienced Dealer Training Academy Manager to lead the development, coordination, and implementation of training programs across our clients’ automotive dealership network. This role will be based in Centurion.

POSITION INFO:
To develop and implement an integrated People & Talent Management Strategy for The Group Brands’ Network (Importers & Dealers) in Africa, aligning with both Group and retail automotive standards. The role also includes strategic oversight of The Group’s training facilities and assets, with a strong emphasis on technology and digital integration to future-proof the network’s capabilities.
Key Responsibilities:

• Develop and drive The Group Brands’ Network People & Talent Strategy aligned with Group standards, specifically tailored for the retail automotive environment.
• Manage the outsourced training service provider, applying governance models, ensuring delivery in accordance with contractual SLAs and annually defined KPIs.
• Oversee the design and delivery of targeted training programs:
• New model launches & technology updates
• Role-specific learning paths (Group Certification)
• Brand projects, compliance, and ad hoc training requests
• Create and publish an annual training prospectus, including service catalogues, schedules, pricing, and quality standards per Brand.
• Maintain and manage training facilities and assets (fleet, tools, equipment) to Group standards and in compliance with OSHEE regulations.
• Oversee OPEX & CAPEX budgets, ensuring alignment with Group purchasing guidelines and timely financial reporting.
• Conduct benchmarking and trend analysis to ensure service relevance and strategic alignment with Brand and business objectives.
• Lead the annual Training Needs Analysis (TNA) process with Brands and facilitate regular performance reviews, including quarterly formal reporting.
• Manage cross-functional collaboration with key internal stakeholders (e.g., Purchasing, Finance, Legal, Learning Academies, IS).
• Lead the procurement process for new services, from compiling specifications to managing RFQs in line with Purchasing Guidelines.
• Oversee support services (security, cleaning, catering, etc.) across all training facilities in accordance with service agreements.
• Ensure compliance with relevant accreditation standards and legislative bodies (e.g., MerSETA, QCTO, TUEV, HPCSA) for training delivery.
• Enforce best practices in data management, integrity, and reporting across all functions.

• Bachelor’s degree or equivalent in Business Management, Human Resources Management, or related field.

• Minimum 5 years in the automotive industry, with a strong focus on training and development.
• At least 5 years in a supervisory or leadership role.

• Strong understanding of retail environments, Importer/Dealer structures, and network dynamics
• Business and financial acumen, including budget management
• Proven project management skills handling complexity and volume
• Customer-centric and entrepreneurial mindset, driving value creation
• Cultural awareness and ability to lead diverse specialist teams
• Strong communication and presentation skills

• Technical qualification (e.g., Technician or Engineering background)
• Strong affinity for technology, digital systems, and applications
• Analytical and conceptual thinking
• Understanding of data analytics, management, and governance
• Experience in procurement, purchasing guidelines, and managing outsourced services
• Familiarity with training accreditations and legal compliance in South Africa