Data Entry / Scheduler / Customer Services

Recruiter:

The Legends Agency

Job Ref:

L67X8V65

Date posted:

Monday, May 19, 2025

Location:

CapeTown, South Africa

Salary:

R15 000 - R18 000 per month

SUMMARY:
Our client is a dynamic property management and maintenance company dedicated to innovation, responsiveness, and high-quality service. They integrate advanced AI technologies like automation and virtual assistants with a strong human touch, ensuring seamless communication between tenants, contractors, and property managers.

POSITION INFO:

Data Entry / Scheduler / Customer Services

Support a fast-paced, tech-forward property services company with empathetic and efficient customer communication.

Remote (Cape Town Preferred) | R15 000 - R18 000 per month | Full-time | 9am - 6pm

About Our Client

Our client is a dynamic property management and maintenance company dedicated to innovation, responsiveness, and high-quality service. They integrate advanced AI technologies like automation and virtual assistants with a strong human touch, ensuring seamless communication between tenants, contractors, and property managers. With a culture built on operational excellence and empathy, the company is focused on transforming the tenant experience across its service offerings.

The Role: Data Entry / Scheduler / Customer Services

This role ensures efficient and human-centred operations by supporting tenant communications, job scheduling, and CRM data input. As a key liaison point, you''ll blend tech-enabled systems with hands-on customer service, playing a vital part in the company''s day-to-day success.

Key Responsibilities

Input data accurately into the CRM system (ServiceM8) to trigger AI-assisted contact workflows
Schedule jobs and appointments where automated tools fall short
Handle inbound and outbound tenant calls with professionalism and empathy
Answer questions about upcoming works and assist with rescheduling
Coordinate with property managers to confirm and adjust booking details
Ensure clear and timely communication among tenants, field teams, and property managers

About You

2+ years of experience in data entry, customer service, or scheduling roles
Previous exposure to the property or maintenance sector is a plus
Strong verbal and written communication skills
Confident in managing phone-based communication
Comfortable using CRM tools (ServiceM8 experience is a bonus)
Tech-savvy, detail-oriented, and able to multitask effectively
Self-starter who can work independently or as part of a team
Calm under pressure with a solutions-driven mindset

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