Data Entry Clerk

 

Recruiter:

Creative Leadership Solutions

Job Ref:

1657821717

Date posted:

Wednesday, February 23, 2022

Location:

Pretoria, South Africa


SUMMARY:
-

JOB DESCRIPTION:

DATA ENTRY CLERK
Introduction
An educational software company located in Pretoria East is seeking to employ an organised
and detail-orientated Customer Support Consultant to join their team.

Job Purpose
Assist the Value Added Services division in the Customer Success department to ensure client
satisfaction by implementing specialised projects.

Requirements
Minimum education (essential)
• Matric

Minimum education (desirable)
• Certificate in Administration

Minimum applicable experience (years)
• None

Required nature of experience
• Data Capturing
• Client Engagement
• Administration

Skills and Knowledge (essential)
• Remote Technical Support
• MS Office

Skills and Knowledge (desirable)
• Education and/or School Compliance and Operations
• SA-SAMS System
• Valistractor Software
• GDE Extractor Tool
• Winzip/Winrar
• Plus and Smart Systems
• Google for Business
• Basic technical support skills
• Basic understanding of network setup
• Basic understanding of software installation
• Basic understanding of MS Access Databases

Competencies
Essential Competencies
• Examining Information
• Showing Composure
• Embracing Change
• Understanding People
• Meeting Timescales
• Following Procedures
• Producing Output
• Taking Action

Important Competencies
• Interpreting Data
• Developing Expertise
• Adopting Practical Approaches
• Establishing Rapport
• Making Decisions
• Resolving Conflict
• Thinking Positively
• Inviting Feedback
• Team Working
• Valuing Individuals
• Checking Things
• Pursuing Goals

Key Performance Areas, Weights and Objectives
Client Engagement 30%
• Provide enrichment support on relevant platforms and third-party platforms.
• Provide accurate communication on client queries.
• Provide professional and accurate telephonic and written support.
• Proactive decision making and feedback regarding client queries.
• Assist with and resolve problematic areas with regards to submissions.
• Ensure that a professional image of the company is represented.

Projects 50%
• Ensure that all relevant administration for projects are completed accurately on a timely
manner.
• Assist with successful completion of projects.
• Ensure that project is maintained while awaiting development.
• Meet project deadlines.
• Capture data accurately.

Training and Consultation 15%
• Assist with coordination of enrichment workshop training. (70%)
• Present training as and when required. (15%)
• Provide consultations as and when required. (15%)

Initiative Development 5%
• Detect issues and investigate ways to resolve them.
• Assist with creation and maintenance of enrichment documents, manuals and training.
• Conduct market research and identify new opportunities for revenue generation and client
satisfaction.

Salary offered
Market related (Laptop will be provided)

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

Clerk Exports
Location: Boksburg, Gauteng
Salary: market related
clerk Exports
9 days ago


Ordering Clerk
Location: Johannesburg
Salary: Market Related
Ensure seamless order processing, accurate customer invoicing, and stock fulfillment for an established commercial group, supporting high-volume sales administration and Sage Evolution workflows.An established, fast-growing commercial organization is seeking a detail-driven, organized Ordering clerk to join their active Sales and Administration team. This position is custom-built for an efficient ...
22 days ago


Finance Clerk
Location: Centurion
Salary: R7000 Monthly
A well-established company within the FMCG Retail industry, based in the Centurion area, is looking for a motivated and detail-oriented Finance clerk to join their finance team on a 3-month fixed term contract basis with the possibility to go permanent.This is an excellent opportunity for a recent graduate with a Diploma or Degree in Accounting, Finance, Bookkeeping or a related field who is looki...
26 days ago


Accounting Clerk
Location: Pretoria
Salary:
Signa Opportunity is recruiting unemployed youth for quality workplace experience through the Youth Employment Service (YES) initiative.About the YES InitiativeThe President launched the initiative in 2018 and is a partnership with the government and labor department to collectively devise a national plan to build economic pathways for South Africa’s youth by creating workplace opportun...
36 days ago


Creditors Clerk
Location: Midrand
Salary: Market related Monthly
As a Senior Creditors clerk, you will be responsible for managing the accounts payable function, ensuring accurate and timely processing of invoices, reconciling supplier statements, and maintaining strong relationships with vendors.
11 days ago


Head of Inbound Operations Centre
Location: Johannesburg
Salary:
An exciting opportunity exists for an experienced operational leader to establish and lead a newly centralised Inbound Operations Centre within a large-scale, customer-focused environment. This is a strategic leadership role for someone who thrives on building functions from the ground up, driving operational excellence, and delivering measurable commercial outcomes.
1 day ago


Head of Inbound Operations Centre
Location: Johannesburg
Salary:
An exciting opportunity exists for an experienced operational leader to establish and lead a newly centralised Inbound Operations Centre within a large-scale, customer-focused environment. This is a strategic leadership role for someone who thrives on building functions from the ground up, driving operational excellence, and delivering measurable commercial outcomes.
1 day ago


Operational Administrative Assistant (3 months contract to permanent.)
Location: Centurion, Gauteng
Salary: Market Related
The Operational Administrative Assistant provides comprehensive administrative, operational, customer service, and coordination support to the Operations function.
1 day ago


Administrative Support – Molecule Recovery & Scheduling
Location: Pretoria
Salary:
SHORT-TERM RESOURCE SCOPEOTD Molecule Recovery & Scheduling Supportentry-Level / Administrator Resource Purpose: Provide short-term, hands-on administrative capacity for manual molecule recovery work and day-to-day scheduling support. The role is intended for an entry-level resource who can follow a defined process, work through transaction lists accurately, follow up actions and escalate exce...
2 days ago


Process Analyst: Junior
Location: Midrand
Salary:
Join Gijima as a Junior Process Analyst and help shape the future of business operations. Working within our Business Process Management team, you will support process analysis, documentation, improvement initiatives, and digital transformation projects. This role is ideal for graduates and early-career professionals looking to build a career in business process management, business analysis, auto...
4 days ago


Create a free job alert for Data Entry Clerk in Pretoria

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions