DISPATCH SUPERVISOR

Dispatch Supervisor

Join a dynamic logistics organization in Durban that is seeking a dedicated Dispatch Supervisor to lead and optimise their long-haul dispatch operations. This role is pivotal in ensuring timely deliveries, system accuracy, and safety compliance within a fast-paced environment committed to operational excellence.

Duties:

• Oversee daily long-haul dispatch activities from planning to execution

• Ensure loads are accurately picked, checked, and loaded according to dispatch plans

• Maintain alignment between physical stock, documentation, and system transactions

• Monitor dispatch performance to meet scheduled timelines

• Coordinate with transporters and 3PL providers to secure vehicles and confirm schedules

• Maximise vehicle utilisation and ensure compliance with legal load limits

• Adjust dispatch plans proactively based on operational constraints or delays

• Communicate continuously with drivers during transit

• Manage all inter-warehouse transfers (SCTs) in Syspro, ensuring accuracy and compliance

• Reconcile system stock versus physical stock before releasing loads

• Investigate and resolve discrepancies, duplicate transfers, and unprocessed SCTs

• Ensure hazardous loads are dispatched with valid TREM cards and verify product or SDS details

• Maintain TREM card register, including version control and expiry tracking

• Conduct pre-dispatch compliance checks to mitigate legal or safety risks

• Supervise and develop dispatch storemen, checkers, and support staff

• Collaborate with warehouse, sales, transport, and other relevant departments

• Monitor key reports such as open orders, planned vs actual deliveries, and dispatch accuracy

• Track KPIs including on-time delivery, load accuracy, and dispatch productivity

• Enforce health and safety standards, conduct safety briefings, and promote hazard awareness

• Identify and implement process improvements to reduce costs and enhance service levels

• Support automation and system enhancement initiatives

Requirements:

• Matric / Grade 12.

• Minimum 3–5 years warehouse experience.

• Minimum 2–3 years in a supervisory role.

• Experience in dispatch, logistics, or transport coordination.

• Proficient in MS Office suite.

• Syspro (or similar ERP) experience essential.

• Knowledge of hazardous goods handling (advantageous).

• Valid driver’s license (Code 08).

• Must have a valid Forklift license.

Benefits:

• Provident Fund Contribution

Are you ready to lead a vital aspect of our client’s logistics operations and make a tangible impact? Apply now to be part of a forward-thinking team committed to excellence in supply chain management.