Customer Service Rep (Temp)

Recruiter:

Elchemie

Job Ref:

JHB000049/SvdM

Date posted:

Tuesday, May 12, 2026

Location:

Johannesburg, South Africa

Salary:

20 000 Monthly

SUMMARY:

Job Title: Customer Service Representative
Location: East Rand, Gauteng
Industry: Chemical Manufacturing/Sales, Customer Service Type: Temp (Stand in for Maternity) / Environment: Customer orientated

About the Role
Responsible for the Customer Desk role. To ensure meeting service level targets in terms of product, quality, compliance, quantity and delivery dates, while optimising costs in all areas of control.

POSITION INFO:
What you’ll be doing

Coordinate, communicate, and service Customers, Sales, Logistics, Purchasing and Production departments, Vendors and distributors
Manage customer orders (product availability, payment price, requirements etc.)
Ensure customer satisfaction by managing KPI's, current and lost orders
Ensure fulfilment of ERP system processes

What you’ll need

Commercial education/related tertiary qualification
Minimum 5 years in customer service desk/sales/supply chain in preferable chemical industry
ERP knowledge
Office Tools
S&OP
Fluent English language skills

What is in it for you?

Temporary position for duration of maternity leave to be filled
R20 000 - R24 000 p.m. depending on experience

A Few Things to Know

Temp contract, full time work

Ready to Apply?
Click Apply and please complete your application in full.
If you don’t hear from us within 3 months, your application was not successful. However, we may contact you for other roles in the future (with your permission).

Data Privacy Notice
By applying, you consent to Elchemie processing your personal data for the purpose of job matching. Your data will be securely stored and shared only with trusted service providers and clients.
- Is knowledgeable about customer requirements and a reliable partner to the customer.
- Co-ordinates with production-planner to allow for optimizing supply in alignment with open orders/ demand.
- Communicates the operational activities especially changes closely with the Sales department.
- Can be the entry point for customer complaints and feeds them into the complaint process.

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