Customer Service Consultant

Recruiter:

Paramount Services

Job Ref:

JHBCSC

Date posted:

Monday, April 19, 2021

Location:

Johannesburg, South Africa

Salary:

100000

SUMMARY:
call centre

POSITION INFO:

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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