SUMMARY:
-
POSITION INFO:
Introduction
Our client, a premium Supplier of Affordable Edge-banding, Lighting and AcCessories, Adhesives, Décor, kitchen fitting and alot more, is seeking a dynamic individual to join their team as a Receptionist/Internal Sales Consultant. To be based in the Showroom, the ideal candidate will possess excellent communication skills, be customer-oriented, and demonstrate a proactive approach to assisting customers with their inquiries and purchases. This role will require managing reception duties as well as engaging in floor sales activities.
Duties & Responsibilities
- Greet and welcome visitors in a courteous and professional manner.
- Answer, screen, and forward incoming phone calls.
- Take orders over the telephone from customers or Sales Representatives.
- Provide accurate information in-person and via phone/email.
- Manage the reception/ showroom, ensuring cleanliness and organization.
- Handle customer inquiries and direct them appropriately.
- Ensure a positive customer experience by delivering exceptional service.
- Actively promote sales and upsell products to customers.
- Process transactions accurately using Pastel System.
- Maintain accurate records and administration of documentation
- Maintain a customer-oriented approach at all times.
- Listen to customers' needs and provide appropriate solutions.
- Handle customer complaints and resolve issues in a timely and professional manner.
- Build and maintain strong customer relationships.
Desired Experience & Qualification
- Minimum Matric qualification.
- At least 2 years Experience in a similar role
- Own Vehicle is a must
- Excellent communication skills, both verbal and written.
- Customer-oriented with a friendly and approachable demeanor.
- Strong interpersonal skills and the ability to work well within a team.
- Excellent telephone etiquette.
- Proficient in administrative tasks and attention to detail.
- Ability to handle cash transactions .
Package & Remuneration
R90 - R120k p/a (Including Providend)
NB! This job is now closed. You can apply for other jobs by uploading your CV.