Customer Repairs Coordinator

Recruiter:

Kencorp

Job Ref:

CRC wr

Date posted:

Wednesday, July 13, 2022

Location:

roodepoort, Gauteng, South Africa

Salary:

R12 000 to R15 000 per month TCTC

SUMMARY:
Customer Repairs and Service coordinator person required with extensive customer interaction with regard to equipment repairs and service. Based in the Johannesburg West area

JOB DESCRIPTION:

Responsibilities

General administration and coordination with respect to Service and repair calls in the company’s Service Centre
Answer all customer related queries – electronically, verbally as well as walk in customers
Process all customer requests and transactions accurately and timeously
Assist the technicians in generating of quotes and the creation of job cards
Contact customers for authorization on repairs and services of equipment
Reports back to clients and customers on the progress of all repairs and services undertaken
Manages and reports on the progress of all repairs within the service centre
Provides dealers and end-users with feedback on all service and repair work – including costs, spares, duration and expected completion
Maintain the database of all workshop related information
Creation and generation of all order numbers for repairs sent to external suppliers
Follow up on all outstanding jobs with dealers and at external suppliers

Requirements

Grade 12
MUST HAVE 3 years related experience in a service and repair environment

Must have outstanding customer service skills/attitude
Attention to detail, accuracy and able to work under pressure
South African citizens only

Extensive technical/equipment-based experience is preferred

Computer literate - MS Office, SAP or similar

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Logistics Coordinator
Location: Midrand
Salary:
Signa Opportunity is recruiting unemployed youth for quality workplace experience through the Youth Employment Service (YES) initiative.About the YES InitiativeThe initiative was launched by the President in 2018 and is a partnership with the government and labour department to collectively devise a national plan to build economic pathways for South Africa’s youth by creating workplace ...
14 days ago

Pro Shop Assistant
Location: Johannesburg
Salary:
49 days ago

Maintenance Coordinator
Location: Johannesburg
Salary:
Our client is a leading network infrastructure company specializing in the design and construction of fiber networks. Operating across multiple states in the USA, they play a key role in broadband expansion projects, delivering end-to-end solutions with a strong focus on customer service, reliability, speed, and quality.
9 days ago

Field Service Technician
Location: Midrand
Salary:
New role is available for a Field Service Technician for our client in the Engineering Industry, based in Midrand JHB.
3 days ago

Warehouse Manager
Location: Midrand
Salary:
4 days ago

HVAC Technician
Location: Midrand
Salary:
Carry out Preventative Maintenance, repairs and installation of HVAC system and Refrigeration.
5 days ago

Quality Controller Inspector
Location: Boksburg
Salary:
5 days ago

Workshop Supervisor / Mechanic, Randburg
Location: Randburg
Salary:
7 days ago

Hydraulics Sales Consultant
Location: Johannesburg
Salary:
7 days ago

Field Service Engineer
Location: Johannesburg
Salary: 33000 Monthly
We are seeking a proactive and technically skilled Field Service Engineer to join our Johannesburg team. In this role, you will provide on-site service, technical support, repairs, and calibrations for industrial power tooling—including pneumatic, electronic, handheld, and fixtured tools. You will play a key part in ensuring customer satisfaction through high-quality service delivery, accura...
8 days ago

Customer Repairs Coordinator

Similar jobs you might be interested in:

Create a free job alert for Customer Repairs Coordinator in roodepoort, Gauteng

Jobseekers

Recruiter

General