Customer Relations Agent

Recruiter:

Dante Personnel

Job Ref:

PTA025829/RM

Date posted:

Friday, May 8, 2026

Location:

Centurion, South Africa

Salary:

10 000

SUMMARY:
Our client in the retail industry is looking for a professional and customer-focused Customer Relations Agent to join their dynamic team. The successful candidate will be responsible for handling customer enquiries, providing excellent service, and supporting daily administrative and CRM functions.

Key Responsibilities:

Handle telephonic, online, and CRM-related customer enquiries
Provide product, pricing, and general information to clients
Follow up on internal and external queries and provide feedback
Log and track enquiries accurately
Assist with reception and administrative duties when required
Support the Sales and CRM teams to achieve common objectives
General typing, filing, and record keeping
Be available to work after hours or weekends when necessary

POSITION INFO:

Minimum Requirements:

Grade 12 / Matric
Previous customer service experience will be advantageous
Excellent verbal and written communication skills in English and Afrikaans
Strong interpersonal and organisational skills
Professional telephone etiquette
Ability to multitask and work under pressure
Proficient in MS Office
Valid driver’s license

Consultant: Rethabile Mnisi - Dante Personnel Pretoria Silver Lakes
Apply via our website

If you do not hear from us within 5 days, please accept that your application was unsuccessful

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