Credit Vetting Clerk

SUMMARY:
Join a high-performing team in a fully remote Credit Vetting role.
Be responsible for assessing risk and ensuring accurate customer onboarding.
Ideal for a detail-driven professional with strong credit and customer service experience.

POSITION INFO:

Job Description:

• Credit vet new and existing customers in line with company policy
• Identify and manage fraudulent applications and risk factors
• Apply credit risk management principles and Stage Zero vetting procedures
• Attend to debit order mandate queries, agreements, and related tickets
• Handle customer banking detail queries and ticket resolutions
• Ensure accurate processing and high levels of customer satisfaction

• Minimum 5 years’ credit vetting experience across consumer and business customers
• Strong understanding of credit management principles
• Excellent communication and customer service skills
• Strong analytical ability with attention to detail and accuracy
• Ability to identify trends, assess risk, and solve problems effectively
• Self-motivated, deadline-driven, and able to work under pressure in a remote environment

• Grade 12 – Essential
• Tertiary qualification in Credit Management or similar – advantageous