Credit Controller

SUMMARY:
About Us

National Renal Care is a leading provider of comprehensive kidney disease management in South Africa. We foster a collaborative work environment where compassion, digital innovation and clinical excellence come together to deliver high-quality, person-centred care.

We are seeking a qualified, goal-driven and self-motivated Credit Controller to join our Credit Control Department.

Purpose of the Role

The Credit Controller is responsible for optimising cash flow through the effective collection of outstanding debt, accurate allocation of payments, and active management of debtor accounts. The role ensures revenue is collected within agreed payment terms while maintaining strong relationships with medical schemes, patients, and internal stakeholders to support National Renal Care's financial sustainability. Working collaboratively with the Billing Department, Finance, dialysis units, medical schemes and external stakeholders, the Credit Controller investigates and resolves account queries, manages remittance processing, improves debtor ageing, and maintains accurate debtor reconciliations. The role contributes to operational excellence by reducing debtor days, minimising bad debt exposure, maintaining revenue integrity, and upholding compliance with organisational Policies and Procedures and legislative requirements.

POSITION INFO:
Minimum Requirements

Qualifications

• Grade 12 or equivalent NQF Level 4 qualification.
• A certificate or Diploma in Accounting, Finance, credit management, business administration, or a related field will be advantageous.

• Minimum 3–5 years' experience in credit control, debtors administration or accounts receivable.
• Experience within the healthcare or medical scheme environment will be advantageous.
• Experience managing debtor ageing, collections and payment allocations.
• Experience with financial and debtor management systems.
• Intermediate to advanced Microsoft Excel skills.

• Accounts receivable and credit control principles.
• Debtor management and cash collection strategies.
• Medical scheme billing and remittance processes.
• EDI claims processing.
• Financial reconciliations.
• POPIA and information governance.
• Internal financial controls.
• Accounting principles and debtor reporting.

• Office-based role within the Credit Control Department at National Renal Care Head Office.
• Frequent interaction with internal departments and external suppliers.
• High-volume transactional environment requiring accuracy and adherence to strict deadlines.
• Occasional overtime during month-end, financial year-end, audits, or business-critical reporting periods.

• Appropriate pre-employment screening, including reference checks, may be conducted with current and previous employers. For internal applicants, reference checks may be conducted with current and previous line managers.
• Applicants requiring reasonable accommodation are encouraged to notify the Company during the recruitment process.
• By submitting your application, you consent to the processing of your personal information for recruitment purposes in accordance with POPIA and applicable legislation.
• Unsuccessful applicants' personal information will be retained for six (6) months following the conclusion of the recruitment process, after which it will be securely destroyed or anonymised unless otherwise required by law or requested by the applicant.