Credit Controller

SUMMARY:
Do you have the grit, persistence, and people skills it takes to manage tough debtors while keeping relationships intact?

We’re looking for a Credit Controller who isn’t afraid to pick up the phone again (and again), deal with difficult conversations, and stay calm under pressure while keeping reconciliations, collections, and unallocated payments on track.

POSITION INFO:
What You’ll Do:

• Manage collections across a regional portfolio of branch accounts.
• Perform reconciliations on accounts 60+ days overdue (an inherent requirement).
• Follow up relentlessly on overdue and unallocated payments, ensuring quick resolution.
• Process and allocate payments accurately.
• Decide when accounts should be escalated to legal for handover.
• Motivate and support the Credit team to achieve collection targets.
• Work systematically and in line with audit and company policies. 

• Matric + Credit Management (1,2,3) or Financial courses (advantageous if studying further).
• 5+ years’ experience in credit control (open-item and balance brought forward systems).
• Advanced Microsoft Excel and comfortable in ERP environments.
• Strong reconciliation skills and a proven track record in collections.
• A resilient personality, not easily discouraged by pushback from customers.
• Excellent telephone manner, persistence, and problem-solving ability.
• A team player who can get along with everyone, while remaining firm and professional.
• Self-motivated, outcome-driven, and passionate about achieving results.