Credit Control Manager

SUMMARY:
Urgently looking for a Credit Control Manager...

POSITION INFO:
Conpaby and Description:

Are you a seasoned Credit Control professional with a passion for driving collections performance, reducing risk, and leading high-performing teams? Our client, a well-established player in the manufacturing and building materials sector, is looking for an experienced Credit Control Manager to take ownership of the full credit function across multiple branches. This is an excellent opportunity to join a reputable business where your leadership, analytical skills, and commercial acumen will have a direct impact on cash flow, customer relationships, and overall business performance.

As a key member of the Finance team, you will be responsible for overseeing the credit control function, managing collections, assessing customer creditworthiness, mitigating risk, and ensuring adherence to company credit policies and procedures. Working closely with Sales and Operations teams, you will play a strategic role in balancing customer service excellence with effective debt management while leading and developing a dedicated credit control team.


Key Responsibilities:

• Lead, mentor, and manage the Credit Control team across all branches while driving performance against key collection and debtor management targets.
• Assess and approve customer credit applications, conduct credit risk evaluations, and establish appropriate credit limits and terms.
• Oversee the full debtor management process, ensuring timely invoicing, collections, allocation of receipts, processing of credit notes, and resolution of customer queries.
• Collaborate with Sales and Operations teams to maintain strong customer relationships while ensuring compliance with company credit policies.
• Monitor and report on debtors' balances, collections performance, aged debt, and credit-related risks through accurate daily, weekly, and monthly reporting.
• Maintain effective credit control processes, internal controls, and compliance with relevant legal and regulatory requirements.
• Drive continuous improvement initiatives to optimize collections, reduce bad debt exposure, and enhance customer account management.

• Relevant tertiary qualification in Credit Management, Accounting, Commerce, Business Administration, or a related field.
• Minimum 5 years' experience within a credit control, debtors, or finance environment.
• Previous management or team leadership experience will be highly advantageous.
• Strong understanding of credit risk assessment, collections management, and debtor control processes.
• Experience within manufacturing, building materials, wholesale, distribution, or a related industry would be beneficial.
• Working knowledge of Syspro will be advantageous.
• Excellent analytical, problem-solving, communication, and stakeholder management skills.
• High attention to detail with the ability to work independently and manage multiple priorities.