Costing and Warranty Clerk

Recruiter:

Sydsen

Job Ref:

DT000486/WS

Date posted:

Monday, June 9, 2025

Location:

East Rand , South Africa

SUMMARY:
Description:

We're on the lookout for a highly organized, proactive, and detail-driven Warranty Clerk to become a key part of our dynamic service team in the motor industry. In this pivotal role, you'll take charge of managing warranty claims, ensuring accurate record-keeping, and working closely with the Workshop Manager to keep all warranty operations running seamlessly and efficiently. If you're passionate about precision and thrive in a fast-paced automotive environment, we want to hear from you!

POSITION INFO:
Duties & Responsibilities

Process and manage warranty claims according to manufacturer guidelines.
Invoice and cost job cards daily to ensure accurate record-keeping.
Maintain warranty parts and ensure proper documentation.
Submit goodwill claims for customer repairs outside standard warranty parameters.
Prepare and manage weekend and month-end reports.
Track and update daily "work in progress" summaries for the service team.
Communicate effectively with head office, internal departments, and external stakeholders.
Occasionally provide relief for the service advisor when needed.
Comply with all company service department procedures and quality standards.
Perform additional duties as assigned by management.

Desired Experience & Qualification

Education: Grade 12 minimum requirement but financial qualification preferred.
Experience: 2+ years of experience in a warranty clerk position in the Automotive Industry
Systems Knowledge: Evolve / IAL experience will be beneficial.

Skills & Attributes:

Strong organisational and record-keeping skills
Attention to detail and accuracy
Excellent verbal and written communication skills
Team player with a proactive, problem-solving attitude
Ability to read and write fluently in English
Confident and capable of anticipating issues and needs

MUST RESIDE IN THE EAST RAND!!

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