Control Room Officer

Recruiter:

Network Recruitment

Job Ref:

NPr004206/OnkM

Date posted:

Tuesday, August 4, 2026

Location:

Pretoria, South Africa

SUMMARY:
When a fleet never sleeps, neither does the control room. Every movement, every delay, and every delivery starts with someone watching the bigger picture.

POSITION INFO:
Our client, a leading logistics and transport organisation, is looking for a vigilant and detail-oriented Control Room Officer to join their operations team.

This role is ideal for someone who thrives in a fast-paced environment, enjoys monitoring fleet activity in real time, and plays a critical role in ensuring the safe and efficient movement of vehicles across the country.

If you're someone who remains calm under pressure, enjoys solving problems, and understands that proactive communication keeps operations running smoothly, this could be your next career move.

Key Responsibilities

Monitor vehicle movements using fleet tracking and telematics systems
Track deliveries and provide real-time updates to operational teams and customers
Identify route deviations, delays, and unauthorised stops, escalating where necessary
Respond promptly to vehicle breakdowns, emergencies, and security incidents
Coordinate with drivers, transport controllers, and branch operations to minimise downtime
Maintain accurate incident logs and operational records
Monitor driver compliance with company procedures and transport regulations
Assist with fleet utilisation reporting and operational performance tracking
Escalate operational risks and provide timely communication to relevant stakeholders
Support continuous improvements in fleet monitoring and control room processes

Minimum Requirements

Grade 12 (Matric)
Minimum of 2 years' experience in a transport control room, fleet monitoring, logistics, or dispatch environment
Experience working with vehicle tracking and telematics systems
Sound understanding of transport operations and fleet coordination
Computer literacy, including Microsoft Office and fleet management systems
Excellent communication and problem-solving skills
Ability to work shifts, weekends, and public holidays where required
Strong attention to detail with the ability to remain calm under pressure

Who Will Thrive in This Role?

Someone who enjoys working in a fast-paced operational environment
Someone who can make informed decisions under pressure
Someone with exceptional attention to detail and strong organisational skills
Someone who communicates confidently with drivers, customers, and operational teams
Someone who takes ownership and responds proactively to operational challenges
Someone who values safety, compliance, and operational excellence

Why Consider This Opportunity?

Join an organisation that plays a vital role in South Africa's logistics and supply chain sector. You'll become part of a high-performing operations team where your ability to monitor, coordinate, and respond effectively will contribute directly to service delivery, fleet performance, and customer satisfaction.

If you're ready to become the operational heartbeat behind a national fleet, we'd love to hear from you.

For more exciting Finance opportunities, please visit:
Network Recruitment International

I also specialise in recruiting the following Finance professionals:

Financial Directors
Chief Financial Officers
Financial Managers
Financial Accountants
Management Accountants
Financial Controllers
Cost Accountants
Payroll Professionals
Finance C-Suite

If you have not received feedback within two weeks of your application, please consider your application unsuccessful. Your profile will be retained on our database and may be considered for future suitable opportunities.

Onkutlwile Mositi
Researcher: Finance & Supply Chain

Connect with me on LinkedIn

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