Contracting Admin Support

SUMMARY:
Travel & Tourism Company based in Bryanston is looking for a Contracting Admin Support to provide efficient operational support to the Contracting function by maintaining accurate supplier data, systems, documentation and platforms.
 
The role supports the Contracting team through accurate maintenance of supplier systems, digital platforms and contracting documentation. It includes administration of the SRM, Docusign, SharePoint and the ticketing system to ensure efficient workflows, data integrity, and effective supplier and stakeholder support.
 

POSITION INFO:
Duties:
 
Supplier and SRM Management:
 
Prepare and distribute daily SRM updates.
Add new suppliers and remove inactive suppliers from the SRM.
Updating brochure properties on the SRM
Maintain the Contracting shared inbox, including uploading specials, newsletters, loading instructions, signed contracts, and client‑specific supplier rates to SharePoint.
 
Rewards Platform Support:
 
Load bucks room nights onto the platform.
Create user accounts, provide user training, and support onboarding
Manage and resolve queries, including user activations and booking‑related enquiries.
Analyse daily exception reports and action required items.
Review product reviews, including pulling reports and following up on reports
Pulling monthly overall usage reports
 
Contracting Documentation & Docusign:
 
Update the Der Engagement Guidelines tracking document.
Maintain and update the contracts tracking document, including received, signed, and countersigned contracts.
Maintain and update all contracting How 2 documents
Maintain and support Docusign processes, including updates to generic contract templates.
Pulling monthly Docusign reports
 
Content & Sharepoint Maintenance:
 
Update and publish the specials document, including supplier content updates and rate changes.
Update and publish the levies document on SharePoint.
 
Product & Query System Administration:


Assign product ambassadors to new products on the Extranet.
Pull ticketing system reports and reassign queries to the appropriate teams.
 
Reporting:
 
Monthly Queries Tracking reports update to Contracting Manager
Monthly Feedback report to be sent to Contracting Manager
 
Requirements:
 
Matric / Grade 12 or equivalent
1 Year business administration experience
Knowledge of Southern Africa
Understanding of Online Competitors, Distribution and consumer purchasing trends
Tourplan system knowledge
Microsoft Office (Word, Excel, Outlook, Picture Manager)
Adobe Reader
A mature approach when dealing with people
Capacity for dealing with employers and workers at all levels
Confidentiality, tact and discretion when dealing with people
Excellent planning, organizational, analytical and decision-making skills
Good conflict resolution skills
Integrity and Honesty when dealing with cash, finances and other business-related matters
Good command of written and spoken English
Good interpersonal skills
Project Management skills
Good Problem-solving skills
Negotiation and liaison ability
Ability to work towards deadlines
Accuracy and attention to detail
High Level and good understanding of emotional intelligence