Commercial Vehicles New Sales Manager (LCV & Trucks) - Emalahleni (Witbank); Mpumalanga

SUMMARY:
Remuneration: Competitive Basic Salary + Performance-Based Commission + Monthly or Quarterly Incentives + Manufacturer Bonuses + Company Vehicle + Fuel Allowance + Medical Aid and Provident Fund
 
Purpose Of The Job:
 
To lead, manage, and develop the Commercial Vehicle Sales Department by driving sales growth across Light Commercial Vehicles (LCVs) and Heavy Commercial Vehicles (Trucks). The Sales Manager is responsible for achieving volume, profitability, customer satisfaction, and market share objectives while ensuring high-performance standards across the sales team.

POSITION INFO:
Key Responsibilities:
Sales Leadership & Management

• Lead and manage a team of Commercial Vehicle Sales Executives
• Develop and implement sales strategies to achieve departmental targets
• Drive sales of new LCVs and trucks
• Monitor daily, weekly, and monthly sales performance
• Manage the sales pipeline and forecast future sales volumes
• Ensure achievement of volume, gross profit, and market share objectives

• Develop fleet, corporate, government, logistics, transport, mining, and SME customer relationships
• Identify and pursue new business opportunities
• Conduct regular customer visits and fleet reviews
• Strengthen relationships with key fleet and transport operators
• Negotiate high-value commercial vehicle transactions

• Recruit, train, coach, and mentor sales staff
• Conduct regular performance reviews and development discussions
• Establish individual sales targets and monitor performance
• Drive a culture of accountability, customer service, and continuous improvement

• Manage departmental profitability and expense control
• Monitor gross profit margins and deal structures
• Ensure compliance with pricing policies and manufacturer guidelines
• Review and approve quotations, tenders, and fleet proposals

• Ensure exceptional customer service throughout the sales process
• Resolve customer concerns and escalations promptly
• Maintain high customer satisfaction and retention levels
• Promote long-term relationships and repeat business

• Ensure accurate completion of vehicle sales documentation
• Maintain compliance with dealership, manufacturer, and regulatory requirements
• Oversee vehicle ordering, stock management, and delivery processes
• Ensure CRM systems and customer records are up to date

• Monitor competitor activities and pricing
• Stay informed on industry trends, commercial vehicle developments, and customer requirements
• Implement marketing campaigns and promotional initiatives

• Grade 12 / Matric (Essential)
• Diploma or Degree in Business Management, Sales, Marketing, or a related field (Advantageous)
• Minimum 3 years in a sales leadership or management role within a Commercial Vehicle dealership
• Proven experience in commercial vehicle sales, including LCVs and trucks
• Experience with fleet sales, tenders, and large corporate accounts
• Demonstrated track record of exceeding sales and profitability targets
• Sound knowledge of the Kerridge system
• Valid driver's licence
• Ability to drive and demonstrate commercial vehicles
• Willingness to travel for customer visits and business development
• Ability to work weekends, promotions, and trade events when required

• Strong people management and coaching ability
• Team building and performance management skills
• Ability to motivate and develop high-performing teams

• Advanced negotiation and closing skills
• Fleet and key account management expertise
• Strategic sales planning and execution
• Financial and business acumen

• Excellent communication and presentation skills
• Strong relationship-building capability
• Professional stakeholder engagement

• Knowledge of commercial vehicle applications and specifications
• Kerridge dealership management systems and Microsoft Office Suite proficiency

• Monthly and annual unit sales targets
• Gross profit achievement
• Departmental profitability
• Fleet and corporate account growth
• Market share growth
• Customer satisfaction index (CSI)
• Sales team performance and retention
• Lead conversion rates
• Stock turn and aging management