Collections Agent

Recruiter:

Network Recruitment

Job Ref:

NFR009954/PaB

Date posted:

Monday, June 1, 2026

Location:

Johannesburg, South Africa

Salary:

200 000 Annually

SUMMARY:
Do you have a proven track record of recovering debt and meeting collection targets in a fast-paced environment?

POSITION INFO:
A well-established organisation within the education sector is seeking a Collections Agent to join their Accounts Receivable team.

This role is focused on managing and recovering outstanding fees from account holders, and ensuring effective debt collection while maintaining a professional and customer-focused approach.

This role is based in Sandton.

Key Responsibilities:

Debt Management & System Administration:
- Contact account holders at the start of the year to establish and agree on payment terms (monthly, termly, or once-off).
- Accurately capture and maintain payment agreements on the debt management system.
- Update account holder details and ensure that all information remains current and accurate.
- Maintain consistent communication records through internal tracking systems.
Debt Collection:
- Monitor accounts monthly to identify and manage outstanding balances.
- Execute collection activities in line with a structured call schedule.
- Engage with account holders to discuss overdue accounts and negotiate payment arrangements.
- Implement appropriate recovery strategies, including payment plans and deadlines.
- Manage and follow up on broken payment arrangements within set timeframes.
Outstanding Debt Tracking:
- Proactively follow up on all overdue accounts and ensure timely collections.
- Verify payments received and follow up within specified timelines where payments are not honoured.
- Escalate and implement account holds in line with internal processes and management guidance.

Job Experience and Skills Required:

Grade 12 / National Senior Certificate (NQF Level 4)
Minimum 3 years’ experience in a collections or debt recovery role
At least 1 years' experience in a shared services environment

Apply now!

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