Client Liaison Officer

Recruiter:

Affinity Health

Job Ref:

CLO2026

Date posted:

Wednesday, February 4, 2026

Location:

Johannesburg, South Africa

Salary:

12000 - 15000

SUMMARY:
Develop strong relationships with employers, connecting with their key business executives and other relevant stakeholders.

POSITION INFO:

Key Tasks:
Build relationships with the clients:
-Establish and maintain a professional relationship with clients.
-Manage key client interactions focusing on driving awareness of services offered.
-Provide proactive client support ensuring retention and growth within the client.
-Meeting with clients and developing will require regular meetings either face to face or virtual.

Acting as the liaison between the client and various stakeholders:
-Ensure that growth and financial targets are met.
-Assist with escalated issues that may arise from internal departments with the relevant clients.
-Building ongoing relationships with key stakeholders at clients.

Provide customer care support to companies:
-Ensure that customers'' expectations are scoped and met.
-Develop initiatives to increase customer satisfaction and retention.
-Present products and services to clients.
-Assisting with any issue an Employer may have around the membership of their employees on the cover.

Conduct general administrative duties:
-Ensure that the necessary departmental reporting is adhered to.
-Ensure that your assigned companies are fully compliant and that the required monthly premiums are paid timeously.
-Accurate reporting of client interactions and demonstrated value added needs to be shown.
-Perform any other task entrusted by Management.

Qualifications:
-Matric

Essential Experience:
- 1-year administrative experience

-Understanding that this role requires you to be confident in speaking and emailing your clients.

Knowledge and Skills:
-Fluent in English and Afrikaans
-Excellent customer service skills
-Good listening skills
-Good interpersonal skills
-Excellent communication skills
-Good computer skills
-Exceptional problem-solving skills
-Good organisational skills

Similar jobs you might be interested in:

Client Liaison Officer
Location: Johannesburg
Salary: 12000 - 15000
Develop strong relationships with employers, connecting with their key business executives and other relevant stakeholders.
2 days ago

Collections Administrator / Client liaison officer
Location: Pretoria
Salary: 15 000
Position: Collections Administrator / client liaisonSalary: R15,000ctc negotiable
22 days ago

Client Information Liaison Officer
Location: Pretoria
Salary:
An established organisation in the automotive sector is seeking a dynamic, service-driven Information & liaison officer to join their team. This role is ideal for someone who thrives in a fast-paced environment, enjoys assisting customers, and communicates with confidence and professionalism. If you’re motivated, organised, and passionate about delivering excellent service, this is a gre...
1 day ago

Business Development Officer
Location: Melrose
Salary:
7 days ago

Deputy Compliance and AML Manager
Location: Johannesburg
Salary:
20 days ago

Personal Assistant to the CIO And Sales Support
Location: Johannesburg
Salary:
We’re looking for a super-organised, tech-savvy Personal Assistant who loves being right at the heart of the action. In this exciting, multifaceted role, you’ll be the trusted right-hand to our Chief Information officer (CIO) while also making a real impact within our Sales team.No two days will be the same. You’ll blend executive-level support with marketing coordination and sal...
21 days ago

Information Liaison Officer
Location: Pretoria
Salary:
An established organisation in the automotive sector is seeking a dynamic, service-driven Information & liaison officer to join their team. This role is ideal for someone who thrives in a fast-paced environment, enjoys assisting customers, and communicates with confidence and professionalism. If you’re motivated, organised, and passionate about delivering excellent service, this is a gre...
1 day ago

GROUP HUMAN RESOURCES MANAGER
Location: Pretoria
Salary: Market related
Responsible for the entire human resources function of the Group.
Today

Research Assistant (Biobank - 12 Months Fixed Term Contract - Wits SBIMB)
Location: Parktown
Salary: Monthly
Background:Named after Nobel Laureate and Wits University graduate, Sydney Brenner, the Sydney Brenner Institute for Molecular Bioscience (SBIMB) is a burgeoning multi-disciplinary research institute dedicated to investigating the molecular and genomic aetiology of diseases among African populationsThere mission is to conduct biomedical molecular and genomic research addressing health priorities i...
1 day ago

External Sales Representative
Location: Johannesburg
Salary:
JOB PURPOSE We are seeking a strategic and proactive Sales Representative to drive revenue growth by actively seeking out new clients, building, and maintaining relationships with existing customers, and promoting the company’s extensive range of high-quality PPE products. They will be responsible for managing accounts, enhancing customer satisfaction, and managing their own custom...
2 days ago

Client Liaison Officer

Similar jobs you might be interested in:

Jobseekers

Recruiter

General